• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 管理规范
• 节日礼物
• 包吃包住

job overview职位概述
·        Provide fast and courteousservice of food and beverages to guests and ensure quality of food and beveragepresentation per established standards.
·        为客人提供快速热情的餐饮服务，根据设定的标准确保餐饮外观的质量。
·        Adhere to local regulationsconcerning health, safety, or other compliance requirements, as well as brandstandards and local policies and procedures.  
·        遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

Duties andResponsibilities工作职责
·        Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
·        按照部门的规范和程序提供高标准的餐饮服务。
·        Communicates to his/hersuperior any difficulties, guest comments and other relevant information  
·        与上级领导交流有关疑难，客人意见和其它相关信息。
·        Establishes and maintainseffective employee working relationships
·        与员工建立并保持良好的工作关系。
·        Attends and participates indaily briefings and other meetings as scheduled
·        参加和参与每日的例会和其它计划好的会议。
·        Attends and participates intraining sessions as scheduled
·        参加和参与计划好的培训课程。
·        Prepares for service byensuring:
·        确保部门的以下各项工作就绪为客人提供服务：
o   Grooming is impeccable and inaccordance with ICHG personal presentation standards 
o   遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o   Outlet equipment is clean
o   设备干净
o   Equipment is sorted and stored
o   设备分类且存放好
o   Glassware is polished 
o   玻璃器皿擦亮 
o   Flatware is polished 
o   擦亮餐具
o   China is clean 
o   清洁瓷器
o   Waiter stations are prepared
o   准备好服务台
o   Cutlery is placed for buffetand table service
o   摆放好自助餐桌上的餐具
o   Tables are set
o   摆设好餐台
o   Reservations are read andfamiliarized
o   阅读并熟悉预订
o   Special occasions are ready
o   准备好特别活动
o   Music is on
o   放音乐
o   Lighting is on
o   开灯
o   Outlet is ready for service andguest comfort
o   酒吧准备就绪为客人提供舒适的服务。
o   Carries out effective serviceby ensuring:
o   高效的提供服务：
o   Guests are greeted and seated
o   迎宾并安排客人就坐
o   Daily specials are explainedand upsold
o   说明并推销每日特价
o   Food orders are processedaccurately
o   准确的下餐单
o   Trays and tray jacks are effectivelyused
o   有效的利用托盘和托盘架 
o   Food orders are taken quickly
o   快速的为客人写餐单
o   Payment methods are handledaccurately 
o   确的处理付款方法
o   Working areas are cleaned andre-set quickly
o   快速的清洁工作区和重新布置
o   Bar is clean
o   清洁的酒吧
o   Used ashtrays are regularlycleaned
o   定时清理用过的烟灰缸
o   Guests are conversed with inrelation to the food and beverage products
o   与客人谈论有关的餐饮产品
·        Carries out effective beverageservice by ensuring:
·        通过确保以下内容高效的提供饮品服务：
o   Beverages are upsold andregularly replenished, abiding by responsible alcohol service regulations
o   遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o   Converse with Guests aboutwine, advising the types and styles of wine, taking wine orders and servingwine
o   与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o   Promoting and selling cocktailsto guests
o   向客人推销鸡尾酒
o   Making and presenting cocktails
o   调配和装饰鸡尾酒
o   Coffee and tea is served hotand in accordance with standard
o   按规范提供热的咖啡和茶
·        Take appropriate action toresolve guest complaints
·        正确处理客人的投诉。
·        Food and beverage stock isstored in relation to hotel procedures
·        按照酒店的规定存储餐饮存货。
·        Performs related duties andspecial projects as assigned
·        承担相关的职责和安排的特别项目。

RequiredSkills –
技能要求 
·        Demonstrated ability tointeract with customers, employees and third parties that reflects highly onthe hotel, the brand and the Company.
·        完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·        Alcohol awareness certificationand/or food service permit or valid health/food handler card as required bylocal government agency.
·        持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
·        Able to read and write English
·        能够读写英语。
Qualifications –
学历
·        High School.
·        高中学历
Experience –
经历
·        Food service experience withgeneral knowledge of restaurant operations preferred.
拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。  

洲际酒店集团在全球拥有19个酒店品牌，其中包括六善酒店度假村及水疗、丽晶酒店及度假村、洲际酒店及度假村、洲际奢选、金普顿酒店及餐厅、英迪格酒店、逸衡酒店、华邑酒店及度假村、皇冠假日酒店及度假村、voco™Hotels、假日酒店及度假村、智选假日酒店等；洲际酒店集团旗下托管、出租、管理或拥有的酒店逾6000家，遍布全球逾100个国家和地区，并有约1900家在建酒店。洲际酒店集团的酒店忠诚客户计划—IHG®优悦会目前在全球拥有超过1亿会员。Ben热爱登山和潜水。工作时，他并不随身携带装备，但却将他独特的魅力和激情倾注于一切工作中，并分享个人体验。洲际酒店及度假村等寻找像Ben这样的员工：富有魅力，睿智自信，沉稳练达，具有国际化的思维方式，竭尽所能超越宾客的期望。品味洲际，享受生活！无锡君来洲际酒店，由洲际酒店集团管理，位于“太湖明珠”——无锡的中央商务区，以优越的地理位置、方便快捷的交通、自然静谧的环境、典雅精致的客房、专业周到的服务、一流现代的设施为商旅人士带来完美的下榻体验。酒店拥有398间豪华客房与套房。1500平米的豪华大宴会厅并配有多间多功能会议室。位于酒店35层的洲际贵宾行政酒廊拥有最独特的锡城视角。酒店配有风格独道的酒吧和多家顶级餐厅，供应各类创意美食。我们提供：1.根据发展的需要，为员工提供系统的培训2.一年7天带薪年假，缴纳五险一金3.提供工作餐、工作服和设施完备的员工住宿4.定期举办员工活动、员工生日会我们热忱的邀请您前来面试或者请将您的简历通过电子邮件的方式传给我们。请在应聘信中注明您申请的职位。