招聘F&B Secretary 餐饮部秘书_无锡君来洲际酒店招聘信息-最佳东方

Key Responsibilities 主要责任

Key Tasks 主要任务

· To reflect the InterContinental philosophy by providing a high quality of service to our customer by adopting a positive attitude and keeping the team spirit at the highest level

以积极的态度、保持团队精神为我们的客人提供高质量的服务来体现出洲际的理念

· To greet with a smile at all times colleagues or guests anywhere in the hotel (Front or back of the house)

在酒店总是微笑着问候客人及同时（无论前台或者后台）

· To have a pride of the self personal appearance, makeup and clothing

保持好的仪容仪表、化妆和服装

· To remain confidential about all matters of such nature

对所有事情保密

· Maintain and updates KITCHEN files, as follows:

维护和更新餐饮厨房的文件并跟进

- Banquet event orders for the day

宴会厅当天的预定单

- Daily KITCHEN reports

每日餐饮报表

- KITCHEN duty rosters

餐饮厨房排班表

- Room occupancy

客房住房率

- Forecasts / budget

预算

- Others as specified

其他

· Types correspondence and ensure accuracy of grammar, composition and format

以正确的形式写文件

· Handles incoming and outgoing calls according to hotel standards以酒店的标准接听或拨打电话

· Clears IN/OUT trays for KITCHEN division and distributes to addresses concerned

清理和分发餐饮厨房的相关文件

· Ensures proper requisitioning and control of office supplies; follows up on delivery of materials where need

适当的运用和控制办公物品

· Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly

及时的查看并答复邮件，信件或传真，有必要时转发给相关人员

· Handles and follows up on assignments as assigned by superior跟进和解决上级所分配的事情

· Ensures security and upkeep of all department confidential files保存部门的秘密文件并确保安全

· Handles all appointments concerning the superior(s) and keeps track of his / her daily schedule and engagements

替上级合理的安排时间表及约会

· Ensures all arrangements are made prior to meetings (booking of function room, set ups, meeting materials etc.)

确定事前预定的会议（预定会议室，摆台及会议所需物品）

· Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication

和同事及其他部门之间的协调工作

· Inform concerned personnel of details of meeting

通知相关人员会议的信息

· Takes minutes for the meeting as required; ensure to disseminate minutes to all concerned

每天记录会议内容并发送给相关人员

· Prepares necessary contracts as instructed by superior

根据上级的指示制定合同

· Maintain updated file of contracts and all matters pertaining to entertainers in hotel

将合同存档并复印给相关部门

· Ensures arrangements in relations to entertainment contract are followed up

随时跟进合同的进度

· Keeps track of contract duration and reminds superiors on expiration as needed

关注合同的有效时间并提醒上级

· Follows up on promotion details, upon instruction to ensure that necessary promotional materials (manuals, flyers etc.) are prepared

跟进推广的信息并提前准备推广资料（如宣传单、宣传册等）

· Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to customer inquiries

积极地推销让客人了解并尝试我们的推广

· Handles all appointment requests for superior and schedule accordingly

有效的、及时的完成上级所分配的任务

· Maintains good relationships with colleagues and contributes to team spirit

和同事之间保持好的沟通，有团队精神

· Co-operates and co-ordinates with colleagues and outside agencies whenever necessary

和同事及外部人员保持有好的关系

· Interacts with other departments to provide additional or specialised guest services

和其他部门友好合作为客人提供额外的服务

· Handles equipment with care and practice economy / recycling of office materials whenever possible

切合实际回收利用办公室资源及设备

· Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required

当办公设施设备坏时及时的报告并跟进设施设备的维修

· Attends schedules training

按时参加相关培训

· Participate actively in company initiated employee activities

积极参加员工活动

· Adheres to the specified hygiene and personal grooming standards of the hotel

按照酒店的标准保持个人卫生和仪容仪表

· Adheres to the set procedures for attendance and timekeeping

严格按照酒店规定的时间出勤

· Maintains general cleanliness of the office

保持办公室清洁卫生

洲际酒店集团在全球拥有19个酒店品牌，其中包括六善酒店度假村及水疗、丽晶酒店及度假村、洲际酒店及度假村、洲际奢选、金普顿酒店及餐厅、英迪格酒店、逸衡酒店、华邑酒店及度假村、皇冠假日酒店及度假村、voco™Hotels、假日酒店及度假村、智选假日酒店等；洲际酒店集团旗下托管、出租、管理或拥有的酒店逾6000家，遍布全球逾100个国家和地区，并有约1900家在建酒店。洲际酒店集团的酒店忠诚客户计划—IHG®优悦会目前在全球拥有超过1亿会员。Ben热爱登山和潜水。工作时，他并不随身携带装备，但却将他独特的魅力和激情倾注于一切工作中，并分享个人体验。洲际酒店及度假村等寻找像Ben这样的员工：富有魅力，睿智自信，沉稳练达，具有国际化的思维方式，竭尽所能超越宾客的期望。品味洲际，享受生活！无锡君来洲际酒店，由洲际酒店集团管理，位于“太湖明珠”——无锡的中央商务区，以优越的地理位置、方便快捷的交通、自然静谧的环境、典雅精致的客房、专业周到的服务、一流现代的设施为商旅人士带来完美的下榻体验。酒店拥有398间豪华客房与套房。1500平米的豪华大宴会厅并配有多间多功能会议室。位于酒店35层的洲际贵宾行政酒廊拥有最独特的锡城视角。酒店配有风格独道的酒吧和多家顶级餐厅，供应各类创意美食。我们提供：1.根据发展的需要，为员工提供系统的培训2.一年7天带薪年假，缴纳五险一金3.提供工作餐、工作服和设施完备的员工住宿4.定期举办员工活动、员工生日会我们热忱的邀请您前来面试或者请将您的简历通过电子邮件的方式传给我们。请在应聘信中注明您申请的职位。