招聘礼宾主管_三亚悦榕庄招聘信息-最佳东方

1. Assist the supervisor to handle and arrange the daily routine.

协助经理处理和安排日常工作

2. As a trainer to train and coach all new associate according to hotel policy and SOP.

根据酒店的政策和标准操作程序培训和指导员工

3. To drop off and collect guests in the hotel buggy according to the standards and procedures of the hotel

根据酒店标准程序，服务客人上下电瓶车

4. To deliver newspapers and messages to guests villas, and to deliver and collect luggage in a timely and efficient manner.

递送报纸及信息给客人别墅中，并且能高效及时提供递送行李服务

5. To load and unload cars on arrival and departure of guests, and assist guests entering and leaving the vehicles.

客人到来，离开时，装卸好行李，并且协助客人上车下车

6. To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service

通过提供高效，友好，体贴的服务确保达到或超越顾客期望值

7. To check the lobby helping to keep it clean and tidy and report any defects

确保大堂的整洁并报告一切缺陷

8. To check the hotel buggies making sure they are clean and in good working order.

检查酒店所有电瓶车，保证它们是干净的并且是在良好运行状态下

9. To supervise the traffic at the port

监督车辆都在车辆门道

10. Answers guest inquiries by providing accurate and appropriate information

提供准确的信息以便解答顾客的问询

11. Handles customer complaints if possible, or reports them to supervisors.

处理客人投诉或向上级主管报告

12. Must be visible in the lobby during busy periods (check-in/out, high occupancy).

在繁忙时段必须在大堂坚守自己的岗位。（抵离时间，高住房率）。

Banyan Tree Hotels and Resorts is a leading upscale resort owner, developer and operator in the Asia Pacific with a number of highly acclaimed and multiple award-winning resorts and spas , branded in Banyan Tree, Angsana and Colors of Angsana, throughout the region. To date, the Banyan Tree Group manages and/or has ownership interests in 22 resorts and hotels, 62 spas and 66 retail galleries and 2 golf courses. 悦榕度假酒店集团是全球顶级的度假酒店品牌，目前在全球范围内拥有22家悦榕、悦椿及悦椿绚丽色彩三个顶级品牌酒店及度假村、65家SPA中心、66家悦榕精品店和2家高尔夫球场，并荣获了100多项酒店行业大奖。BanYan Tree in China：悦榕在中国：Existing Hotels Opened 已开业酒店Banyan Tree Ringha 仁安悦榕庄（2005）Banyan Tree Lijiang 丽江悦榕庄（2006）Banyan Tree Sanya 三亚悦榕庄（2008）Banyan Tree Hangzhou 杭州悦榕庄（2009）Angsana Fuxian Lake 昆明抚仙湖悦椿庄（2010）Angsana Hangzhou（2011）杭州悦椿庄Banyan Tree Shanghai（2012）上海悦榕庄Banyan Tree Yangshuo（2013）阳朔悦榕庄Banyan Tree Tianjin（2013）天津悦榕庄Banyan Tree Sanya is ideally located in the famous Asian touristic spot, Lu Hui tou, facing the amazing Lu Hui tou Bay. The hotel is conveniently located only 10 minutes away driving from Sanya Downtown.It is consists of 49 luxurious villas, Each of them has its own garden, private swimming pools, outdoor bathtub and separate living & dining Pavilion.Banyan Tree's purpose in Sanya is to build a globally recognized property inspiring exceptional experiences among our guests, instill pride and integrity in our associates and enhance both the physical and human environment.Banyan Tree Sanya opened in April 2008. We are now seeking for qualified and enthusiastic individuals to join Banyan Tree Sanya to help us to set the stage for “Romance & Intimacy” and truly achieve memorable guest experiences. 三亚悦榕庄位于海南三亚著名旅游景点鹿回头，依山临海，距离三亚市中心仅有数分钟车程。由49座豪华别墅组成，别墅都拥有私人花园、泳池、室外浴缸和独立的卧室和起居室。三亚悦榕庄秉承悦榕集团文化，力求通过为客人创造与众不同的体验，增强员工的品牌自豪感，保护自然和人文环境来打造一个世界顶级的度假酒店。三亚悦榕庄已于2008年4月开业, 现在竭诚邀请您加入, 共同为客人创造集浪漫和宁静与一身的独特体验。