作为前厅部员工(行政楼层/前台接待/总机接线员)
我们希望您承担以下职责:
- 为客人提供热情周到的服务,回答客人的问题,提供信息,指引客人;- 根据广州香格里拉的目标和工作标准,为客人办理入住登记和结账等手续;
- 熟知酒店所能提供给宾客和来访者的服务和设施;
- 了解酒店的推广活动,熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。
候选人应具备以下能力:
- 语音清晰;
- 沟通协调能力;
- 团队合作;
- 性格开朗;
- 熟练前台操作流程及Opera系统。
如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
广州香格里拉位于新商业区中心地带,傍依珠江,毗邻广交会馆,交通便捷,可轻松抵达各大景点及地标,包括:长隆欢乐世界、广州塔及珠江新城中央商务区等。酒店距广州东站约7公里,距广州南站约16公里,距广州白云国际机场约32公里,是商旅人士的优选。酒店更拥有逾5,800平方米的葱郁花园,配备1,000平方米户外泳池和各种亲子设施,是城中享有盛名的都市度假之地。-704间可尽览珠江景致或城市美景的客房及26套服务式公寓-6间餐厅及酒吧包含2间米其林餐盘奖餐厅夏宫中餐厅和乐排馆、自助餐厅、滩万日本料理、东南小馆和大堂酒廊-距离广交会展馆约300米Located in the city’s new business and commercial district, Shangri-La Guangzhou is adjacent to the Canton Fair Complex, and perched on the banks of the Pearl River with easy access to major attractions, landmarks, railway stations and the airport. Nestled amidst 5,800 square metres of landscaped gardens with a 1,000-square-metre outdoor pool and child-focused facilities, the hotel provides a city oasis in Guangzhou for your relaxation.- 704 guestrooms and suites with splendid views of the Pearl River or our lush gardens and 26 fully serviced apartments.- 6 restaurants and bars including two MICHELIN Plate award winners - Summer Palace and RIBS, All Day Dining restaurant, Japanese restaurant Nadaman, S.E.Asia Kitchen & Bar and Lobby Lounge.- About 300 metres away from the Canton Fair Complex.