前台/行政酒廊实习生
1、以礼貌,合适,高效的方式提供与维持高水准的服务;
2、欢迎客人、为他们办理入住手续、行李服务、餐饮服务、车辆服务等;
3、客人离店时为其办理退房手续,向客人道别;
4、在售房和提供其它相关服务时为客人提供建议和咨询;
5、完成上级交给的其它工作任务。
宾客服务中心实习生
1、回答客人的电话询问或者将电话接转至有关部门;
2、负责“客房送餐”高效地为客人提供服务;
3、负责检查叫醒服务记录,并在电话没有人接听时采取适当的措施
4、充分了解饭店的语音信箱系统,并帮助客人和来电者使用该系统5、完成上级交给的其它工作任务。
礼宾部实习生
1、为抵店和离店的客人/团体收送行李;
2、陪同客人去房间并向客人介绍和销售酒店产品;
3、登记所有递交给客人的物品;
4、接受客人要寄存的行李,交给客人行李寄存卡,并相应地在记录本上登记。
5、完成上级交给的其它工作任务。
The city’s most luxurious international hotel will offer the ultimate in comfort, luxury, and style. Sheraton Chongqing is ideally located on Nan’bin Road on the banks of the majestic and fabled Yangtze River. Nan’bin Road is the heart the new entrainment and commercial district of Nan’an. Our hotel will form part of a complex that also houses Fortune 500 corporate office spaces and retail shopping.重庆喜来登大酒店作为重庆市最豪华的国际酒店,将为您提供舒适、奢华而时尚的极致体验。酒店位于长江之畔风景秀丽的南滨路上,地处南岸区全新商务娱乐区的中心地带,得天独厚的地理位置必将为您带来无限的舒适与便捷。 From the striking landmark twin tower design with its glass exterior, to the stylish interior décor blending traditional Chinese elements with elegant European style, our hotel will impress. Advanced LED lighting and energy-saving building materials ensure that the hotel’s style is both cutting edge and environmentally friendly.从引人注目的地标性双塔玻璃外观设计,到揉合了中国传统元素与优雅欧洲风格的时尚室内装潢,精心打造的完美细节无不给人留下终生难忘的深刻印象。酒店采用先进的 LED 照明和节能型建筑材料,确保在展现时尚风格的同时,也能维护绿色环保。 Retreat to one of 371 luxurious and oversized guest rooms and suites. Our signature 80 square meter Elite rooms, with stunning views of the Yangtze are unique. For superior comfort, our Executive Level offers access to the Executive Lounge, where you can enjoy breakfast and evening cocktails.371间豪华舒适的超大客房和套房是您放松身心的理想港湾。80 平米的特色精英客房可饱览秀丽多姿的长江美景,尽情领略独一无二的迷人风情。行政楼层更可提供无与伦比的舒适体验,客人可在该楼层的行政贵宾厅享用早餐和晚间鸡尾酒。 Relax and recharge in the comforts of our health club, or enjoy views of the city from our swimming pool, heated in winter.在我们的健身俱乐部内修养身心,恢复活力,或在冬暖夏凉的酒店泳池中饱览城市美景。 We also offer an extensive range of 14 meeting rooms and 2,256 square meters of meeting and banquet space, catering to even the largest event. Our fully-equipped Business Centre will also ensure that you can stay on top of business during your stay.此外,我们还可提供多达 14 间会议室、共计 2,256 平米的会议和宴会空间,即使举办特大型活动也绰绰有余。设施齐全的商务中心还可确保您在住宿期间也能进行畅通无阻的业务往来。 Join us…..at Marriott International you’ll work with dedicated, bright, engaging and fun individuals in a family atmosphere where caring and supporting each other is second nature. And where operating hotels you will find limitless opportunities to build an exciting career.加入这个团队......在万豪国际,您将在彼此关爱和帮助的氛围中与勇于奉献、乐观向上、积极进取的同事们一起工作。如果投身酒店经营,您会找到无穷机会,开创一番轰轰烈烈的事业。