• 带薪年假
• 岗位晋升
• 年底分红
• 六险两金
• 免费工作餐
• 年底调资
• 员工奖励计划
• 生日礼券
• 公寓宿舍

Duties
1. Supervise the daily operations of the Guest Services teams to ensure full compliance with hotel Standards.
2. Monitor room inventory and support room blocking to maximize occupancy and revenue.
3. Conduct regular inspections of VIP rooms and public areas to maintain impeccable cleanliness and maintenance standards.
4. Anticipate guest needs and proactively manage special requests.
5. Serve as the primary escalation point for guest complaints and resolve issues promptly to ensure guest satisfaction.
6. In the absence of senior management during the shift, lead the response team and ensure all guest and employee incidents are promptly reported.
7. Facilitate effective cross‑department communication within the hotel.

Requirements
1. Minimum of     2 years of experience in a similar role within the Front Office department     of an international 5‑star hotel.
2. Fluent in     both written and spoken Chinese and English.
3. Ability to     remain calm and make sound decisions under pressure.
4. Professional     appearance and demeanor that reflect the hotel’s     image.
5. Willingness     to work rotating shifts, including nights, weekends, and public holidays.
6. A     friendly, helpful, and trustworthy leadership style.
7. Preferred     background in hotel management or related education.

企业介绍：   北京国贸大酒店傲然耸立于北京中央商务区（CBD）核心地带，雄踞于81层国贸大厦的上层部分。酒店紧邻国贸商城，店铺琳琅满目，有上百家餐厅和酒吧。酒店房间面积从55平米起，室内均为落地窗设计，京城美景一览无余。乘坐电梯至64层即可到达北京国贸大酒店前台。步入酒店大堂，富有现代感的设计风格，将西方视觉张力与东方含蓄之美优雅地融为一体。漫步云端，感觉世界就在脚下。正式工福利：• 具有市场竞争力的花红及调资• 除五险一金外，提供补充医疗保险和企业年金• 宿舍：酒店式公寓（距酒店约2公里）；4人或5人间；地上结构；含独立卫浴；免费班车接送• 高品质员工餐厅；每日免费提供四餐• 优于国家政策的带薪年假：外地员工每年至少10天• 供暖费、煤火费报销• 子女医药费报销；子女奖学金及助学金制度（学费报销）• 完善的培训体系及广阔的发展平台• 丰富的党工青妇活动及丰富多彩的员工活动日常招聘：时间：周一到周五  09:00-17:00地点：北京市朝阳区建国门外大街1号北京国贸大酒店交通：地铁1号线国贸站A口或10号线E口进国贸商城通过指示牌前往酒店联系方式：010 65052299（面试请携带一寸白底照片及个人简历）