• 五险一金
• 带薪年假
• 岗位晋升
• 年终奖
• 法定三薪
• 岗位津贴
• 包吃包住
• 高温补贴
• 工会福利
• 员工住房福利

【岗位职责】Job Responsibilities
1. 负责个人划分市场内的全流程销售活动，全力推进部门销售目标达成；推广酒店全系列产品，提升客房间夜量与宴会厅营收，开展集团其他酒店的交叉销售，承接团队业务的询价与统筹协调。
Be responsible for the full-process sales activities within the assigned personal market, and strive to achieve the department's sales targets; promote the full range of hotel products, increase room nights and banquet hall revenue, carry out cross-selling of other hotels under the group, and undertake inquiry and overall coordination for group business.

2. 挖掘培育高潜力客户群体，拓展长期生意机会；通过商务拜访、电话、书面沟通等多渠道维护客户关系，巩固品牌市场定位；规划销售出差行程，拜访本地客户，组织客户开展酒店参观。
Explore and cultivate high-potential customer groups and expand long-term business opportunities; maintain customer relationships through multiple channels such as business visits, telephone calls and written communication to consolidate the brand's market positioning; plan business travel itineraries, visit local customers, and organize hotel tours for customers.

3. 跟踪统计M.I.C.E客户的收益与业务动态，定期收集竞品市场信息；参与行业旅游展会、促销活动，面向市场推介酒店客房、宴会等设施与服务。
Track and count the revenue and business dynamics of M.I.C.E (Meetings, Incentives, Conferences and Exhibitions) customers, and regularly collect competitor market information; participate in industry tourism exhibitions and promotional activities to promote hotel rooms, banquets and other facilities and services to the market.

4. 协助高级销售经理开展客房收益预测，为酒店营收规划提供业务支撑。
Assist the Senior Sales Manager in conducting room revenue forecasting and provide business support for hotel revenue planning.

5. 参与会前筹备、会后复盘总结会议，跟进推动相关部门完成会后客户感谢信发送，保障会议业务服务闭环。
Participate in pre-meeting preparation and post-meeting review and summary meetings, follow up and promote relevant departments to send post-meeting thank-you letters to customers, and ensure the service closed loop of meeting business.

6. 与酒店运营等核心业务部门保持常态化紧密沟通，协调跨部门事项，保障销售业务落地与客户需求高效响应。
Maintain regular and close communication with core business departments such as hotel operations, coordinate cross-departmental matters, and ensure the implementation of sales business and efficient response to customer needs.

7. 组织开展销售团队员工培训，提升团队整体业务能力。
Organize and carry out staff training for the sales team to improve the overall business capability of the team.

【岗位要求】Job Requirements
1、具备较强的市场开拓能力及客户服务意识，能够独立完成销售任务；
Strong market development capability and customer service awareness, able to complete sales tasks independently;

2、优秀的沟通与谈判技巧，能够高效处理客户需求及突发问题；
Excellent communication and negotiation skills, able to efficiently handle customer needs and unexpected problems;

3、具备团队协作精神，能够与酒店各部门紧密配合；
Teamwork spirit, able to cooperate closely with all departments of the hotel;

4、对酒店宴会及会议市场有一定了解，有相关销售经验者优先；
Basic understanding of hotel banquet and conference market, relevant sales experience is preferred;

5、工作积极主动，责任心强，能够承受一定的工作压力；
Proactive and responsible in work, able to work under certain pressure;

6、熟练使用办公软件（如Word、Excel、PPT等），具备基本的数据分析能力；
Proficient in office software (such as Word, Excel, PPT, etc.) with basic data analysis ability;

7、形象气质佳，具备良好的职业素养。
Good image and temperament with excellent professional ethics.

8、具备良好的英语听说读写能力
Good command of English in listening, speaking, reading and writing

坐落于城市中心愚园路1号，上海宏安瑞士大酒店以百年梧桐为幕，将商务便利、购物休闲与文化底蕴编织成一首现代诗篇。酒店与南京西路繁华咫尺相望，久光百货的流光、芮欧百货的雅韵、CP静安的摩登与嘉里中心的活力在此交汇，而千年静安寺的梵音、静安公园的绿意与地铁二/七/十四号线的便捷，共同勾勒出都市生活的黄金半径。Nestled at No. 1 Yu Yuan Road in Shanghai's heart, Swissôtel Grand Shanghai blends business convenience, shopping leisure, and cultural heritage seamlessly. A stone's throw from West Nanjing Road's vibrant mix of Jiu Guang, Réel, CP Jing'an, and Kerry Centre, it also enjoys proximity to Jing'an Temple's serenity, Jing'an Park's greenery, and Metro Lines 2, 7, and 14's ease.467间现代客房与套房‌，以6种房型演绎空间美学，更贴心推出「慢奢体验套装」：按需借用的迷你健身器械让客房瞬间化身私人运动空间，清晨被唤醒的不是闹钟，而是城市第一缕阳光透过落地窗的温柔轻抚。The 467 modern guest rooms and suites offer six room types, with mini fitness equipment available upon request to create a private workout space. Mornings here are gently awakened by sunlight through floor-to-ceiling windows, not alarms.一楼馥澜吧‌，是时光的暂停键。咖啡的醇香与西点的甜润交织，配以特制「城市漫步地图」，引领宾客穿梭于历史街巷，在光影斑驳中聆听城市记忆，让灵魂在漫步中与老洋房的砖瓦对话。On the first floor, Flow Lounge & Bar invites guests to pause time with rich coffee and pastries, accompanied by a "City Stroll Map" for exploring historic lanes.二楼瑞緋阁‌，以全天候餐饮诠释味觉慢旅行。从本帮面点的鲜香到瑞士早餐的丰盛，每一道菜品都是对食材本味的致敬，让味蕾在慢节奏中苏醒。Upstairs, Café Swiss redefines slow dining with all-day offerings, from Shanghainese dim sum to Swissôtel breakfasts, each dish honoring ingredients' essence.五楼健身中心‌，20米恒温泳池如碧玉镶嵌，自然光线倾泻而下，与按摩池、干蒸房、桑拿房共同构成身心疗愈场域。心肺功能训练区与力量器械区，以专业设备支持您的活力重启，让每一次呼吸都充满能量。The fifth-floor Fitness Center features a 20-meter heated indoor pool, whirlpool, dry sauna, and steam room, alongside cardio and strength training zones for a holistic wellness experience.多功能会议空间‌，以灵活布局承载商务与社交的无限可能。无论是产品发布会的璀璨时刻，还是主题派对的欢聚时光，亦或婚宴的浪漫序章，我们以细节成就非凡体验。Functional conference spaces with adaptable layouts cater to business and social events, ensuring meticulous detail for product launches, themed parties, or wedding banquets.上海宏安瑞士大酒店，邀您以慢奢之姿，聆听城市低语，在快节奏的都市中，找到属于自己的宁静与奢华。Swissôtel Grand Shanghai invites you to embrace the essence of slow luxury, listen to the whispers of the city, and discover your urban oasis of tranquility.