• 五险一金
• 带薪年假
• 岗位晋升
• 年终奖
• 法定三薪
• 岗位津贴
• 包吃包住
• 高温补贴
• 工会福利
• 员工住房福利

岗位职责 Job Responsibilities
负责酒店 / 场馆宴会、会议、婚宴、团建等活动的市场开拓与客户开发，完成年度销售指标。
Responsible for market expansion and customer development of banquets, conferences, weddings, team building and other events of the hotel/venue, and complete annual sales targets.
主动对接政企单位、企业客户、婚庆公司等渠道资源，维护长期稳定的合作关系。
Actively connect with channel resources such as government and enterprise institutions, corporate clients and wedding companies, and maintain long-term and stable cooperative relationships.
接待客户咨询、实地看场、商务洽谈，精准了解客户活动需求，定制专属宴会方案与报价。
Receive customer consultations, on-site visits and business negotiations, accurately understand customers' event needs, and customize exclusive banquet plans and quotations.
负责宴会订单的全程跟进，包括合同签订、档期确认、流程对接、款项跟进及售后回访。
Be responsible for the whole process follow-up of banquet orders, including contract signing, schedule confirmation, process docking, payment follow-up and after-sales return visit.
统筹协调前厅、后厨、会务、安保等各部门，保障宴会活动落地执行，处理现场突发问题。
Coordinate all departments such as front office, kitchen, conference service and security to ensure the on-site implementation of banquet events and handle on-site emergencies.
收集市场动态、同行价格及活动政策，分析客户需求，优化销售策略，提升宴会产品竞争力。
Collect market trends, peer prices and event policies, analyze customer needs, optimize sales strategies, and improve the competitiveness of banquet products.
建立完善客户档案，做好客户分层管理与日常维护，挖掘老客户复购及转介绍资源。
Establish complete customer files, implement hierarchical customer management and daily maintenance, and explore repeat purchases and referral resources from old customers.
负责销售数据统计、报表整理、工作总结与计划提交，落实公司各项销售管理制度。
Responsible for sales data statistics, report sorting, work summary and plan submission, and implement the company's various sales management systems.
协助制定宴会营销活动方案，配合线上线下宣传推广，提升场馆宴会知名度与客流量。
Assist in formulating banquet marketing activity plans, cooperate with online and offline promotion, and improve the popularity and passenger flow of venue banquets.
岗位要求 Job Requirements
学历专业：大专及以上学历，市场营销、酒店管理、旅游管理等相关专业优先。
Education Background: College degree or above, major in Marketing, Hotel Management, Tourism Management or related fields is preferred.
工作经验：2 年及以上酒店、宴会场馆销售相关工作经验，熟悉婚宴、会议、商务宴会运作流程。
Work Experience: More than 2 years of relevant sales experience in hotels or banquet venues, familiar with the operation process of weddings, conferences and business banquets.
能力要求：具备优秀的商务洽谈、方案策划、沟通协调及临场应变能力，可独立对接全流程订单。
Competencies: Possess excellent business negotiation, plan planning, communication and coordination, and on-site emergency response capabilities, able to independently handle the whole process of orders.
专业技能：熟练掌握宴会报价、合同拟定、方案制作，精通本地宴会市场行情及竞品信息。
Professional Skills: Proficient in banquet quotation, contract formulation and plan production, familiar with local banquet market conditions and competitor information.
业绩素养：具备较强的目标感、抗压能力和销售思维，敢于挑战业绩指标，有优质客户资源者优先。
Performance Literacy: Strong goal orientation, pressure resistance and sales thinking, willing to challenge performance targets; candidates with high-quality customer resources are preferred.
职业素养：形象气质良好，谈吐得体，责任心强，具备良好的团队协作意识与服务意识。
Professionalism: Good appearance and temperament, decent conversation, strong sense of responsibility, and good team cooperation and service awareness.
基础技能：熟练使用 Office 办公软件，具备基础的英文读写能力者优先。
Basic Skills: Proficient in Office software; basic English reading and writing skills are preferred.
其他要求：工作主动积极，适应弹性工作时间，可配合周末、节假日宴会值班及现场执行工作。
Other Requirements: Proactive in work, adaptable to flexible working hours, and able to cooperate with on-site work on weekends and holidays.

坐落于城市中心愚园路1号，上海宏安瑞士大酒店以百年梧桐为幕，将商务便利、购物休闲与文化底蕴编织成一首现代诗篇。酒店与南京西路繁华咫尺相望，久光百货的流光、芮欧百货的雅韵、CP静安的摩登与嘉里中心的活力在此交汇，而千年静安寺的梵音、静安公园的绿意与地铁二/七/十四号线的便捷，共同勾勒出都市生活的黄金半径。Nestled at No. 1 Yu Yuan Road in Shanghai's heart, Swissôtel Grand Shanghai blends business convenience, shopping leisure, and cultural heritage seamlessly. A stone's throw from West Nanjing Road's vibrant mix of Jiu Guang, Réel, CP Jing'an, and Kerry Centre, it also enjoys proximity to Jing'an Temple's serenity, Jing'an Park's greenery, and Metro Lines 2, 7, and 14's ease.467间现代客房与套房‌，以6种房型演绎空间美学，更贴心推出「慢奢体验套装」：按需借用的迷你健身器械让客房瞬间化身私人运动空间，清晨被唤醒的不是闹钟，而是城市第一缕阳光透过落地窗的温柔轻抚。The 467 modern guest rooms and suites offer six room types, with mini fitness equipment available upon request to create a private workout space. Mornings here are gently awakened by sunlight through floor-to-ceiling windows, not alarms.一楼馥澜吧‌，是时光的暂停键。咖啡的醇香与西点的甜润交织，配以特制「城市漫步地图」，引领宾客穿梭于历史街巷，在光影斑驳中聆听城市记忆，让灵魂在漫步中与老洋房的砖瓦对话。On the first floor, Flow Lounge & Bar invites guests to pause time with rich coffee and pastries, accompanied by a "City Stroll Map" for exploring historic lanes.二楼瑞緋阁‌，以全天候餐饮诠释味觉慢旅行。从本帮面点的鲜香到瑞士早餐的丰盛，每一道菜品都是对食材本味的致敬，让味蕾在慢节奏中苏醒。Upstairs, Café Swiss redefines slow dining with all-day offerings, from Shanghainese dim sum to Swissôtel breakfasts, each dish honoring ingredients' essence.五楼健身中心‌，20米恒温泳池如碧玉镶嵌，自然光线倾泻而下，与按摩池、干蒸房、桑拿房共同构成身心疗愈场域。心肺功能训练区与力量器械区，以专业设备支持您的活力重启，让每一次呼吸都充满能量。The fifth-floor Fitness Center features a 20-meter heated indoor pool, whirlpool, dry sauna, and steam room, alongside cardio and strength training zones for a holistic wellness experience.多功能会议空间‌，以灵活布局承载商务与社交的无限可能。无论是产品发布会的璀璨时刻，还是主题派对的欢聚时光，亦或婚宴的浪漫序章，我们以细节成就非凡体验。Functional conference spaces with adaptable layouts cater to business and social events, ensuring meticulous detail for product launches, themed parties, or wedding banquets.上海宏安瑞士大酒店，邀您以慢奢之姿，聆听城市低语，在快节奏的都市中，找到属于自己的宁静与奢华。Swissôtel Grand Shanghai invites you to embrace the essence of slow luxury, listen to the whispers of the city, and discover your urban oasis of tranquility.