• 五险一金
• 岗位晋升
• 带薪年假
• 凯悦免费住房
• 高档员工公寓
• 营养健康员餐
• 集团调动机会
• 技能培训
• 人性化管理

§  协助客房部经理确保客房部流畅及高效的运作，确保员工严格遵守运营手册内所列的的政策和程序。
Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
§  确保客房部领班和客房服务员遵循品牌承诺并始终提供优异的对客服务。
Ensures Housekeeping Floor Butlers and Attendants deliver the brand promise and provide exceptional guest service at all times.
§  确保客房部领班和客房服务员适时的为其他部门员工同样提供优质的服务。
Ensures Housekeeping Floor Butlers and Attendants also provide excellent service to internal customers as appropriate.
§  礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§  保持与顾客和同事的良好合作关系。
Maintains positive guest and colleague interactions with good working relationships.
§  向客房部经理汇报有关防虫治虫的事情。
Reports any pest-control issues to the Housekeeping Manager.
§  进行日常房间检查，确保达到清洁标准。
Conducts regular inspections of rooms, ensuring standards of cleanliness is maintained at all times.
§  杜绝误将维修房或未清洁的房间出售给客人。
Ensures no defect or dirty rooms are sold to a guest.
§  确保正确的处理丢失及拾获物品。
Ensures the proper handling and control of lost and found items.
§  与前厅部经理和客房部经理协作，经常性的巡视和全面检查房间和其它房务区域的总体运营情况。
Conducts frequent and thorough inspections of guest rooms and Rooms areas in general, together with the Front Office Manager, and/or the Housekeeping Manager.
§  确保准备好每日预抵贵宾房间、特殊要求房间、长住客的房间，并确保房间内放置适当的欢迎赠品。
Ensures all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities.
§  与前厅部和工程部保持良好的协作，便于进行必要的房间维护。
Works closely with the Front Office and Engineering Departments to block rooms as necessary for maintenance.
§  确保服务符合品牌标准的基本要求，适时提供更多可供选择的品牌服务。
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

北京柏悦酒店座落于朝阳区长安街沿线北京银泰中心的中央主楼，与中国国际贸易中心遥相对望。作为大中华区的第一家柏悦品牌酒店，北京柏悦酒店自开业以来，一直致力于为客人打造舒适优雅的入住体验。酒店拥有246间豪华客房与套房，均于2019年初完成了整体的翻新升级，卓越的建筑设计融合高品位的艺术精髓，考究而细腻的装饰和设施，以低调奢华又具个性化的方式关注每一个细微之处，为客人的下榻之旅增添品味与优雅。酒店的三间餐厅和酒吧分别呈现不同的风格和用餐体验，包括66层北京亮餐厅 - 拥有360度视角将古城北京的韵致和现代化大都市的风情尽收眼底；65层的北京亮酒吧 - 充满现代气息的酒吧，客人将在此伴随着爵士音乐，在云端品味美酒与生活；以及63层全新揭幕的锦庭 - 氛围温馨舒适，富有艺术感的中餐厅，提供地道的中式菜肴、西式简餐和小吃，以及应季美味下午茶。厨师团队将国际美食与本地的饮食文化相结合，为客人带来味蕾和感官的双重感受，更有专业的侍酒师团队巧妙搭配醇酒佳酿，将体验升华。我们热诚邀请您加入柏悦的大家庭！一旦应聘成功，我们会与您签订正式合同，您还将同时享有五险一金、带薪年假、年底花红以及全球凯悦集团的免费住宿等福利。