• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 员工价住宿
• 技能培训
• 管理规范
• 优秀员工奖励
• 丰厚奖金
• 弹性保险计划

Maintain high customer service focus by approaching your job with the customers always in mind.
在整个工作过程中，始终保持高度的客户服务意识。
Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 
持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
能够提出对酒店的运作及环境有益的意见或建议。
Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace
在工作过程中能够做好本职工作，保证自己及其他人的安全。
Make suggestions on the menu that might suit guests of different nationalities.
可以根据客人不同的国籍推荐菜单上的食品。
Familiarise with menu items of all other outlets to recommend guests to other outlets.
了解其他餐厅的菜肴，以便向客人推荐。
Confidently know opening hours of all restaurants and hotel outlets.
熟悉所有餐厅及酒店其他部门的营业时间。
Ale to recommend other restaurants and city attractions to hotel guests.
可以向客人推荐其它具有吸引力的餐厅或场所。
Complete the checklist on preparing the restaurant for service.
在餐厅备餐的过程中严格遵守服务标准。
Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
微笑服务，协助顾客就座、挂外套及背包等，并做自我介绍。
Ask all guest if they would prefer smoking or non-smoking tables and escort them to the table.
保证客人都被引领入座并询问他们喜欢吸烟区或非吸烟区。
Follow-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager.
满足客人的各项要求，如不能立即回答客人的问题请与经理联系。

Reinventing lifestyle. Recreating the art in cuisine. And celebrating space! That’s the whole concept behind the Hilton Wangfujing (Forbidden City).Nestled in the heart of Beijing city, this exclusive 255 room hotel is within “real” walking distance of Tiananmen Square and the Forbidden City, and is located right on the famous shopping street haven of Wangfujing. Standard rooms are amongst the largest in the city at 50m2 and feature a modern open plan design with unique finishing, 42” plasma screen in the living room, IP telephone, television in the bathroom with a walk-in “rain” shower, and a spacious walk-in closet.The hotel features a unique Macanese restaurant where guests can experience a fusion of flavors from the East and West, as well as escape from mundane ordinariness at the most theatrical Chinese restaurant in town. For guests wanting to reinvigorate at the end of a hard day’s work or play, choice again is abundant. A retreat to the Executive Lounge where views can take your mind on a journey from the old to the new Beijing, or perhaps a dip in the wonder of water in the spa swimming pool might do the trick. And of course, there’s always the comfort of the bar for those looking for a more lounging style of unwinding….重塑生活方式，再创烹调艺术。让我们共同庆祝一个新的空间！那就是北京王府井希尔顿酒店的整体概念。北京王府井希尔顿酒店坐落于北京城的中心，这是一个独一无二的拥有255个客房及套房的酒店，紧邻最著名的王府井购物天堂，并且只需步行十分钟便可到达天安门广场和故宫博物院。酒店拥有近50平米的京城最大的客房标准间，配合着最时尚的设计理念以及独特的装潢。客厅配备42寸液晶屏幕，浴室同样配备数字电话，电视和一个让您感受雨水般淋浴享受的浴室，以及可以进入其中的宽敞衣橱。所有光临北京王府井希尔顿酒店澳门餐厅的客人都可以品尝到独具中西烹饪完美结合的美餐。同样这里的中餐厅也会让客人在北京城感受到新奇独特的就餐旅程。客人在结束了一天繁忙辛苦的工作后可以有着众多的选择来放松身心。您可以选择回到酒店的行政酒廊休息，让心灵随着视野感受古老和现代的北京城，或选择去享受一下水疗中心带来的舒适。当然，您也可以在酒廊里尝试忘掉一切完全放松地去享受舒适的一天。 北京王府井希尔顿酒店人力资源部将在每周一至周五下午两点到五点之间做公开面试。您可携带您最近的简历，身份证，一寸彩色照片来酒店人力资源部（北京王府井东大街8号）面试