预订及服务中心文员 Reservations&Service Center Officer
4.6千-4.8千
投递简历
发布于 10-21
预订及服务中心文员 Reservations&Service Center Officer
4.6千-4.8千
北京-东城区 | 经验不限 | 学历不限 | 招1人
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职位描述

Complete Hilton University courses and pass the tests.

按时完成希尔顿大学相关课程学习,并确保通过测试。

Familiar with hotel product knowledge and activities.

熟悉了解酒店产品知识,以及相关活动。同时对酒店及周边的产品知识具备高度的认知。

Maximize room sales and revenue for the hotel, prioritizing up-selling.

实现客房销售和收益的最大化,其中以客房促销最为重要。

Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.

每天检查所有新的预订,取消或更改预订,确保传递给相关部门的信息是正确的。

Handle bookings from different channels in a timely and efficient manner.

及时高效的处理来自不同渠道的预订。

Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.

完成当班文秘工作,具体包括准备往来文件,文件的归档,发送传真,电子邮件等。

Always maintain a sales attitude, not losing any sales opportunity in the hotel.

一直保持积极的销售态度,不错失酒店范围内的任何销售机会。

Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.

发展预订和团体及旅行团,使所有的问询收入最大化。

Make sure all commissions are correct and followed-up on promptly.

确保所有的佣金是正确的,并及时跟进。

Make sure all reject business is filed with the reasons.

确保所有的被拒业务根据原因加以归档。

Ensure that all correspondence has been filed accordingly, with correct and updated information.

确保所有往来文件被及时归档,其信息准确无误。

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-熟练
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公司地址
HiltonBeijingWangfujing, 8WangfujingEastStreet, Beijing100006,China
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职位联系人
刘女士
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
Reinventing lifestyle. Recreating the art in cuisine. And celebrating space! That’s the whole concept behind the Hilton Wangfujing (Forbidden City).Nestled in the heart of Beijing city, this exclusive 255 room hotel is within “real” walking distance of Tiananmen Square and the Forbidden City, and is located right on the famous shopping street haven of Wangfujing. Standard rooms are amongst the largest in the city at 50m2 and feature a modern open plan design with unique finishing, 42” plasma screen in the living room, IP telephone, television in the bathroom with a walk-in “rain” shower, and a spacious walk-in closet.The hotel features a unique Macanese restaurant where guests can experience a fusion of flavors from the East and West, as well as escape from mundane ordinariness at the most theatrical Chinese restaurant in town. For guests wanting to reinvigorate at the end of a hard day’s work or play, choice again is abundant. A retreat to the Executive Lounge where views can take your mind on a journey from the old to the new Beijing, or perhaps a dip in the wonder of water in the spa swimming pool might do the trick. And of course, there’s always the comfort of the bar for those looking for a more lounging style of unwinding….重塑生活方式,再创烹调艺术。让我们共同庆祝一个新的空间!那就是北京王府井希尔顿酒店的整体概念。北京王府井希尔顿酒店坐落于北京城的中心,这是一个独一无二的拥有255个客房及套房的酒店,紧邻最著名的王府井购物天堂,并且只需步行十分钟便可到达天安门广场和故宫博物院。酒店拥有近50平米的京城最大的客房标准间,配合着最时尚的设计理念以及独特的装潢。客厅配备42寸液晶屏幕,浴室同样配备数字电话,电视和一个让您感受雨水般淋浴享受的浴室,以及可以进入其中的宽敞衣橱。所有光临北京王府井希尔顿酒店澳门餐厅的客人都可以品尝到独具中西烹饪完美结合的美餐。同样这里的中餐厅也会让客人在北京城感受到新奇独特的就餐旅程。客人在结束了一天繁忙辛苦的工作后可以有着众多的选择来放松身心。您可以选择回到酒店的行政酒廊休息,让心灵随着视野感受古老和现代的北京城,或选择去享受一下水疗中心带来的舒适。当然,您也可以在酒廊里尝试忘掉一切完全放松地去享受舒适的一天。 北京王府井希尔顿酒店人力资源部将在每周一至周五下午两点到五点之间做公开面试。您可携带您最近的简历,身份证,一寸彩色照片来酒店人力资源部(北京王府井东大街8号)面试 
HiltonBeijingWangfujing, 8WangfujingEastStreet, Beijing100006,China
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