招聘楼层勤杂工 Houseman_北京王府井希尔顿酒店招聘信息-最佳东方

Position Summary职位概述

Provide a support delivery service to all in-house guest of the hotel. Acts to maintain supplies for Room Attendants, items from stores, and to deliver guest supplies to guests.

向住店的客人提供派送服务。保持对客房服务员的物品供应，对出自仓库的物品进行派送，并将客用品送至客人处。

1. Sweeps and clean pantry and store rooms

对楼层固定仓库和库房进行清扫和清洁

2. Makes up roll-away beds and delivers to guest rooms

整理折叠床并送至客房

3. Makes up cots for guests and delivers to rooms

整理婴儿床并送至客房

4. Has the ability to coordinate with the guest in order to meet his needs efficiently

有与客人进行协调的能力，有效的解决客人的需求。

5. Ensures that all duties are carried out in line with the Hotel Policy with high standards of personal appearance, personal hygiene correct uniforms and name badges as outlined in the staff handbook

确保按照酒店规定完成所有任务，并按照员工手册中的高标准要求保持个人外表、个人卫生以及正确的制服着装和人名牌佩戴。

6. Complete other responsibilities as assigned

完成分派的其它任务。

7. Takes an order from GSC or Order taker to comply with the request of guests

依照总机或办公室文员通知满足客人相关需求

8. Delivers order requests within 5 minutes

接到通知五分钟内将物品送到

9. Record a list of the items for lending to the guests such as iron & board, humidifier, heater, etc.

对于借给客人的物品要及时做好借物记录如：熨斗，熨斗板，加湿器，加热器等物品

10. Maintain a thorough knowledge of guest room numbers and hotel layout

熟知客房号和酒店布局

11. Maintain a thorough knowledge of bathroom amenities for all room categories

熟知各种类型房间的浴室用品

12. Maintain a thorough knowledge of other special amenities for VIP Guests, Priority Club Guests and repeat guests

熟知其它为贵宾、优悦会会员和熟客准备的特别用品

13. Respond to supervisors directions and collect and place items in guest rooms in a professional, efficient manner

按照主管的指导，以专业和高效的方式收集相关物品，并将其摆放在客房内

14. Return items to guest rooms in a professional, timely manner, adhering to room entry procedures

依照进入客房的工作程序，以专业并及时的方式将物品送还至客房

15. Multi-skilled in other job positions within the Housekeeping Department

具备客房部内部其它岗位上的多种技能

16. Attends all staff training meetings as when directed by the superiors

如上级要求，则参加所有员工培训会

17. Reports any health or safety hazards or any complaint or potential complaint to the Manager immediately

及时向经理汇报各种健康或安全隐患，以及各种投诉或潜在投诉

18. Maintain good relations with other departments, particularly Housekeeping office, and guest service center

保持与其它部门，特别是客房部办公室、总机的良好关系

19. Complete the area cleaning according to the schedule on the daily basis.

根据日常安排完成区域区域清洁

20. Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责。

Reinventing lifestyle. Recreating the art in cuisine. And celebrating space! That’s the whole concept behind the Hilton Wangfujing (Forbidden City).Nestled in the heart of Beijing city, this exclusive 255 room hotel is within “real” walking distance of Tiananmen Square and the Forbidden City, and is located right on the famous shopping street haven of Wangfujing. Standard rooms are amongst the largest in the city at 50m2 and feature a modern open plan design with unique finishing, 42” plasma screen in the living room, IP telephone, television in the bathroom with a walk-in “rain” shower, and a spacious walk-in closet.The hotel features a unique Macanese restaurant where guests can experience a fusion of flavors from the East and West, as well as escape from mundane ordinariness at the most theatrical Chinese restaurant in town. For guests wanting to reinvigorate at the end of a hard day’s work or play, choice again is abundant. A retreat to the Executive Lounge where views can take your mind on a journey from the old to the new Beijing, or perhaps a dip in the wonder of water in the spa swimming pool might do the trick. And of course, there’s always the comfort of the bar for those looking for a more lounging style of unwinding….重塑生活方式，再创烹调艺术。让我们共同庆祝一个新的空间！那就是北京王府井希尔顿酒店的整体概念。北京王府井希尔顿酒店坐落于北京城的中心，这是一个独一无二的拥有255个客房及套房的酒店，紧邻最著名的王府井购物天堂，并且只需步行十分钟便可到达天安门广场和故宫博物院。酒店拥有近50平米的京城最大的客房标准间，配合着最时尚的设计理念以及独特的装潢。客厅配备42寸液晶屏幕，浴室同样配备数字电话，电视和一个让您感受雨水般淋浴享受的浴室，以及可以进入其中的宽敞衣橱。所有光临北京王府井希尔顿酒店澳门餐厅的客人都可以品尝到独具中西烹饪完美结合的美餐。同样这里的中餐厅也会让客人在北京城感受到新奇独特的就餐旅程。客人在结束了一天繁忙辛苦的工作后可以有着众多的选择来放松身心。您可以选择回到酒店的行政酒廊休息，让心灵随着视野感受古老和现代的北京城，或选择去享受一下水疗中心带来的舒适。当然，您也可以在酒廊里尝试忘掉一切完全放松地去享受舒适的一天。北京王府井希尔顿酒店人力资源部将在每周一至周五下午两点到五点之间做公开面试。您可携带您最近的简历，身份证，一寸彩色照片来酒店人力资源部（北京王府井东大街8号）面试