• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 管理规范
• 人性化管理
• 技能培训
• 节日礼物
• 尽炫自我

Duties and Responsibilities工作职责
·         Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction
协调宴会楼层的日常工作，确保获得最大的利润和最高的宾客满意度。
·       Conducts shift briefings to ensure hotel activities and operational requirements are known
主持交接班说明会，确保员工了解酒店的活动和运营的要求。
·         Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在当班期间解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
·         Greet function organizers on arrival and ensure that their requests are dealt with
迎接活动的组织者，确保他们的要求予以处理。
·         Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.
确保所有员工经过正规的培训，并拥有所需要的工具和设备有效的完成各项工作。
·         Ensure that rooms/function space are set-up according to guest expectations and banquet event order.   Conduct pre-function meetings with scheduled staff and review all information pertinent to day’s functions.  Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
确保按客人的期望和宴会活动订单布置房间或活动场所。与计划的员工一起召开活动前会议来核查当日所有信息。检查计划的活动区域或房间，桌子的布置，吧台的布置，餐台，接待台和会间休息的卫生，装饰及正确的布置。
·         Follow up problems which may arise from event order and room allocations and rectify as soon as possible
跟进活动单和会议室分配工作中出现的问题，尽快予以调整。
·         Maintain master file of banquet functions
维护宴会功能中的主文档。
·         Supervise VIP functions as required
按要求监督重要的活动。
·         Oversee all service and set ups
监督服务与会议的布置情况。
·         Ensure all equipment requests are fulfilled
确保落实要求的所有设备。
·         Supervise cash handling and banking procedures
监督现金的处理和存放程序。
·         Prepare daily banking and cash flow reports
编制每日存款和流动资金报告。
·         Deal with irregular payments
处理异常的付款情况。
·         Supervise the maintenance of service equipment
监督服务设备的维护保养。
·         Monitor standards of guest facilities and services
监督客用设施和服务的标准。
·         Control stock and monitor security procedures
控制存货和监督保安成序。
·         Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
·         Works with Superior on manpower planning and management needs
·         和上级领导一起进行人力规划和管理需求。
·         Works with Superior in the preparation and management of the Department’s budget
·         和上级领导一起编制和管理部门预算。
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
Problem solving and training abilities.
具有解决问题和培训的能力
 
Qualifications –
学历
Diploma in Hotel Management, Food & Beverage, or related field.
酒店管理，餐饮或相关专业的大专学历。
 
Experience –
经历
3 years related experience or an equivalent combination of education and experience. 
3年相关工作经历，或与此相当的教育和相关工作经验结合的背景。

作为浦东第一家五星级酒店，中国第一家洲际奢华品牌酒店，上海锦江汤臣洲际大酒店坐落于浦东陆家嘴金融贸易区和新国际博览中心之间，地理位置优越便捷。步行仅需5分钟即可到达上海浦东地铁轨道交通换乘枢纽 —— 世纪大道站，酒店入口毗邻复兴路隧道，10分钟即可达浦西新天地，第一八佰伴以及世纪汇广场信步可达，东方明珠，上海海洋水族馆，世纪公园距离酒店仅2公里。酒店距虹桥机场仅30分钟车程，距浦东国际机场仅40分钟车程，距上海迪士尼主题乐园仅30分钟车程。As the FIRST five-star hotel in Pudong, Shanghai, the FIRST InterContinental luxury brand Hotel in China —— InterContinental Shanghai Pudong is strategically located in the heart of Pudong Finance & Trade Zone.5 minutes’ walk to Century Avenue station, Fuxing Tunnel is at our doorstep which allows you to reach Xintiandi and the bund within 10 minutes by taxi. Shanghai No.1 YaoHan and Century Link are just next door. Oriental Pearl Tower, Shanghai Ocean Aquarium and Century Park are just 2 kilometers away. It takes 30 minutes to Hongqiao International Airport, 40 minutes by taxi to Pudong International Airport and 30 minutes by taxi to Shanghai Disneyland.