• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 管理规范
• 人性化管理
• 技能培训
• 节日礼物
• 尽炫自我

• Provide a telephone service that meets the hotel’s presentation standards. 提供符合酒店形象标准的电话服务。 

• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction 确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。 

• Receives, records, and distributes various reports  接听、记录并分发各种报告。 

• Receives, records, and transmits guest requests accurately  准确接听、记录并传达客人的要求。 

• Responsible for entering accurate room status into computer daily and investigate discrepancies  负责每天将客房情况准确的输入电脑并调查各种异常情况。 

• Maintains and update administrative data  维护和更新行政数据。  

• Maintains key control  管理钥匙。

• Monitors lost property  监管失物相关事宜 。 

• Maintains working area and equipment in a proper state of cleanliness and repair  确保工作区域和设备得到良好的清洁和修缮。 

• Report guest complaints to Executive Housekeeper or delegate immediately  及时向行政管家或其代理人汇报客人的投诉情况。 

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards  遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。 

• Attends meetings and training sessions as required  按要求参加会议和培训活动。 

• Is multi-skilled as a Room Attendant as well as other areas of Housekeeping  成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。 

• Adheres to Housekeeping standards and procedures and enforces same  遵守并执行客房部的规范和工作程序。

• Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering  与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。

作为浦东第一家五星级酒店，中国第一家洲际奢华品牌酒店，上海锦江汤臣洲际大酒店坐落于浦东陆家嘴金融贸易区和新国际博览中心之间，地理位置优越便捷。步行仅需5分钟即可到达上海浦东地铁轨道交通换乘枢纽 —— 世纪大道站，酒店入口毗邻复兴路隧道，10分钟即可达浦西新天地，第一八佰伴以及世纪汇广场信步可达，东方明珠，上海海洋水族馆，世纪公园距离酒店仅2公里。酒店距虹桥机场仅30分钟车程，距浦东国际机场仅40分钟车程，距上海迪士尼主题乐园仅30分钟车程。温馨提示：应聘本酒店所有岗位均无需缴纳任何费用。As the FIRST five-star hotel in Pudong, Shanghai, the FIRST InterContinental luxury brand Hotel in China —— InterContinental Shanghai Pudong is strategically located in the heart of Pudong Finance & Trade Zone.5 minutes’ walk to Century Avenue station, Fuxing Tunnel is at our doorstep which allows you to reach Xintiandi and the bund within 10 minutes by taxi. Shanghai No.1 YaoHan and Century Link are just next door. Oriental Pearl Tower, Shanghai Ocean Aquarium and Century Park are just 2 kilometers away. It takes 30 minutes to Hongqiao International Airport, 40 minutes by taxi to Pudong International Airport and 30 minutes by taxi to Shanghai Disneyland. Warm Tip: No fees are required to apply for any position in our hotel.