• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 管理规范
• 人性化管理
• 技能培训
• 节日礼物
• 尽炫自我

岗位职责
·        Answer incoming phone callsprimarily from external callers in a timely and professional manner thatreflects highly on the hotel and brand.
主要负责及时和用体现酒店和品牌的专业态度接听从外部打入的电话。


岗位要求
RequiredSkills –
技能要求
·        Communication skills areutilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.
·        拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·        Able to read and write English
·        能够读写英语
·        Proficient in the use of FrontOffice System
·        熟练使用前台系统
 
Qualifications –
学历
·        High School or VocationalCertificate in Business Management, Business Study or equivalent
·        具有高中或商业管理，商务或相关的专业证书。
 
Experience –
经验
·        1 year experience in customerservice or switchboard operator.  
·        拥有1年宾客服务或电话总机的工作经验。

作为浦东第一家五星级酒店，中国第一家洲际奢华品牌酒店，上海锦江汤臣洲际大酒店坐落于浦东陆家嘴金融贸易区和新国际博览中心之间，地理位置优越便捷。步行仅需5分钟即可到达上海浦东地铁轨道交通换乘枢纽 —— 世纪大道站，酒店入口毗邻复兴路隧道，10分钟即可达浦西新天地，第一八佰伴以及世纪汇广场信步可达，东方明珠，上海海洋水族馆，世纪公园距离酒店仅2公里。酒店距虹桥机场仅30分钟车程，距浦东国际机场仅40分钟车程，距上海迪士尼主题乐园仅30分钟车程。As the FIRST five-star hotel in Pudong, Shanghai, the FIRST InterContinental luxury brand Hotel in China —— InterContinental Shanghai Pudong is strategically located in the heart of Pudong Finance & Trade Zone.5 minutes’ walk to Century Avenue station, Fuxing Tunnel is at our doorstep which allows you to reach Xintiandi and the bund within 10 minutes by taxi. Shanghai No.1 YaoHan and Century Link are just next door. Oriental Pearl Tower, Shanghai Ocean Aquarium and Century Park are just 2 kilometers away. It takes 30 minutes to Hongqiao International Airport, 40 minutes by taxi to Pudong International Airport and 30 minutes by taxi to Shanghai Disneyland.