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Job Purpose 职位描述
The Sales Manager's mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. This position is accountable for booking individual and/or group business on an established base of the top producing key accounts and for managing / converting high potential key prospects.
销售经理的任务主要是在集团/本地区推广酒店餐饮和客房。其职责是负责已签约的重要个人或团体的定房，以及发展有潜力的客户。
Primary Responsibilities 主要职责
* Assist in drawing up the marketing plan annually with the Director of Sales and Marketing.
* Organizes regular visits in accordance to a predetermined plan.
* Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).
* Determine and recommend prospecting customers by analyzing historical and other statistical information, participation in conducting customer interview and preparing customer call analysis reports.
* Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
* Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
* 协助销售总监制定年度计划。
* 按计划定期组织销售拜访。
* 密切关注涉及竞争的事宜。（位置、常规价格、服务－偶然或经常需要的）
* 通过分析客户资料，参与客户会面和准备客户拜访分析报告，判断和推荐有潜力的客户。
* 明确客户需求，确定客户的需要得到了满足。
* 提供售后服务，确保所有的客户投诉都已被认真受理，并在必要时与有关部门进行研究。
Knowledge and Experience 知识和经验
* At least 1 year related working experences.
* College degree or above.
* Pro-active working attitude,strong sense of resonsibility.
* Good communication and interpersonal skills.
* Basic written and spoken English skills.
* 至少一年以上相关工作经验。
* 大专及以上文凭。
* 工作态度认真积极，有较强的责任心。
* 有良好的沟通表达能力。
* 基本的英语书写和口语能力。
语言能力：英语-良好计算机能力：良好年龄要求：20-45岁 
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酒店业--全服务中档酒店/4星级
100-499人
中外合营(合资．合作)
海神诺富特大酒店位于上海浦东陆家嘴商贸区内，是一家四星级的欧式商务型酒店，由世界最大的酒店和旅游管理集团法国雅高集团管理。酒店地理位置优越，交通便利，距浦东国际机场40分钟车程，离上海著名的外滩、东方明珠等旅游景点仅数分钟车程。酒店拥有客房303间，包括9套装饰豪华的套房以及6个商务楼层。所有客房均配备了可供迅速接至互联网的数据接口等最先进的服务设施。酒店10个风格迥异的餐厅和酒吧，从中式珍馐佳酿到西式美味佳肴，都带来不同的美食体验。现代化的商务中心，可仰望碧空的室内游泳池，设施齐全的健身俱乐部…都期待着您的光临。完善的硬件设施、现代感十足的装饰、真诚的微笑、热情的服务，酒店不仅洋溢着欧洲的时尚氛围，更表现出细腻的中华礼仪。“开创负责任待客艺术，以真诚融贯全球文化”，是我们的宗旨。我们都是心艺家。Heartist®心艺家一词是雅高集团全球文化的核心呈现。我们由心而发，缔造真实可靠的链接，分享独特性的同时，也注重为他人留出空间。身为心艺家，我们与世界各地心心相连。我们好奇尚异、我们思维开阔、我们真实可靠，确保每一个人都尽显真我本色，且真切感受到自己是雅高集团不可或缺的一员。我们注重多元平等及融合。营造包容性的环境和确保个人和职业发展公平公正的机会。致力于保护受我们运营活动影响的弱势群体，并确保其享有公平和体面的工作条件。为弱势群体提供支持与保护，同时赋能他们实现财务独立。Strategically situated in the heart of Pudong business district, Novotel Atlantis Shanghai is managed by Accor and offers the finest in European service and style. The hotel is easily accessible from all parts of the city and is only a 40-minute drive from Pudong International Airport. The world famous bund, the Oriental Pearl TV Tower, and other attractions are close to the hotel. Novotel Atlantis’ 303 guestrooms (including 9 luxuriously furnished suites and 6 Biz Floors) are all well appointed with the latest in-room amenities and services. 10 exciting, innovative restaurants and bars offer everything from upscale Chinese fare to the finest in Western-style fusion cuisine and an elegant cigar bar and lounge. A modern business center, a sky-view pool, a superbly-equipped health club, gym and spa… await you at Novotel Atlantis as well.Novotel Atlantis Shanghai’s tagline underscores the fact that most of its customers are business executives. The hotel is a jewel: boutique hotel elegance, gourmet dining, and five-star facilities for the price of a four-star.“Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care” is our purpose.We are HEARTISTS.The term Heartist® describes our employee’s global culture. We create authentic connections from the heart by sharing our uniqueness and making room for others to do the same.Being a Heartist® is about connecting hearts around the world.Curious,open-minded and authentic, we make sure that everyone can come as they are, and feel part of our community.We focus on Diversity, Equity & Inclusion. Fostering an inclusive environment and ensuring fair and equitable opportunities for personal and professional growth.Striving to protect vulnerable people impacted by our operations and ensuring fair and decent working conditions. Offering protection and support for vulnerable individuals while empowering them to achieve financial independence.
