• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 年度旅游
• 包吃包住
• 管理规范

Mandarin Oriental Pudong, Shanghai is looking for a Bellman to join our Front Office team. 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
 
About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department. The Bellman reports to the Chief Concierge.
As Bellman, you will be responsible for the following duties: 
The Bellman is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling delivering and storing of guests' luggage, communication of information and guest requests and familiar with and able to demonstrate the guest room technology.
As Bellman, we expect from you:
 
Excellent overall communication skills
 
Able to multitask
 
The ability to work well in a team     environment
 
Able to communicate written and spoken     English and Mandarin Language 
Our commitment to you 
 
Learning & Development.     Your success is our success. We craft unique learning and development     programmes for various stages in your career so that you grow,     continuously. 
 
MOstay. When you work as hard     as our colleagues do, it’s important to take time off. As a member of the     #MOfamily, you can stay with us wherever you go in the world. The MOstay     programme offers complimentary nights and additionally attractive rates on     rooms for you and your loved ones.
 
Heath & Colleague Wellness.     Finding the right work-life balance is important. Your wellbeing matters     to us. A variety of health benefits and wellness programmes are offered to     all our colleagues, globally (after working for 6 months, you can     enjoy supplementary commercial medical insurance).
 
Competitive salary and benefits     package, providing superior four-person sharing dormitory     with independent     bathroom, independent washing machine and refrigerator, free high-speed Wi     Fi, free gym and shuttle bus.
 
Delicious work     buffet meals     & various team building activities.
 
Support the internal talent     transfer plan of the group worldwide.
We’re Fans. Are you?

上海浦东文华东方酒店正在寻找 行李员加入我们的 前厅部团队。
您是精雕细琢的大师吗？您想在一个共同荣耀的团队中茁壮成长，在尽心尽责的同时彰显诚信与尊重吗？您拥有成长思维吗？我们邀请您成为非凡卓越的粉丝。
文华东方作为一家屡获殊荣的酒店集团，也是一些全球知名目的地的最豪华酒店、度假村和住宅的运营者，同时拥有丰富的开发渠道。集团因打造一些全球最受欢迎的酒店、提供受亚洲传统启发的传奇服务，同时代表最前沿的奢华体验，而受到越来越多的认可。
上海浦东文华东方酒店是一家坐落在黄浦江畔的豪华酒店。酒店位于浦东金融区中心，将时尚风范、舒适和服务完美集于一身。我们对酒店的创意餐厅、宁静的水疗中心和现代设计倍感自豪。
关于工作
工作地点位于上海浦东文华东方酒店，在 前厅部，行李员向礼宾司汇报。
作为 行李员，您将负责以下职责：
行李员需负责给客人舒服愉悦的运送行李服务，从而使客人满意。包括带领客人去他们的房间，为客人运送行李，交流信息，了解客人的要求，为客人介绍房间内的高科技的设备。
作为 行李员，我们对您的期望：
 
良好的交流技巧
 
有能力处理多项工作和任务
 
可以在团队的环境里努力地工作 
 
良好的中文和英语的说写能力
我们对您的承诺
学习与发展。您的成功就是我们的成功。我们为您职业生涯的各个阶段制定独特的学习和发展计划，让您不断成长。
MOstay （同事住宿福利）。当您像我们的同事一样工作非常努力，那么必要的休息是很重要的。作为 #MOfamily（文华东方大家庭）的一员，无论您身在何处，都可以入住我们的酒店。 MOstay 计划为您和您的亲人提供免费住宿和优惠房价。
健康与同事福利。找到正确的工作与生活平衡很重要，您的健康对我们来说意义重大。我们为全球所有同事提供各种健康福利和健康计划（工作6个月后可享有补充商业医疗保险）。
有竞争力的薪酬和福利待遇，提供优越的四人间宿舍，拥有独立卫浴，独立洗衣机和冰箱，免费高速Wi-Fi，免费健身房和上下班班车。
丰富多样兼顾各地口味的美味自助工作餐及精彩纷呈的文娱活动。
支持集团全球范围内的人才内部调转计划。
我们是粉丝。您呢？

海神诺富特大酒店位于上海浦东陆家嘴商贸区内，是一家四星级的欧式商务型酒店，由世界最大的酒店和旅游管理集团法国雅高集团管理。酒店地理位置优越，交通便利，距浦东国际机场40分钟车程，离上海著名的外滩、东方明珠等旅游景点仅数分钟车程。酒店拥有客房303间，包括9套装饰豪华的套房以及6个商务楼层。所有客房均配备了可供迅速接至互联网的数据接口等最先进的服务设施。酒店10个风格迥异的餐厅和酒吧，从中式珍馐佳酿到西式美味佳肴，都带来不同的美食体验。现代化的商务中心，可仰望碧空的室内游泳池，设施齐全的健身俱乐部…都期待着您的光临。完善的硬件设施、现代感十足的装饰、真诚的微笑、热情的服务，酒店不仅洋溢着欧洲的时尚氛围，更表现出细腻的中华礼仪。“开创负责任待客艺术，以真诚融贯全球文化”，是我们的宗旨。我们都是心艺家。Heartist®心艺家一词是雅高集团全球文化的核心呈现。我们由心而发，缔造真实可靠的链接，分享独特性的同时，也注重为他人留出空间。身为心艺家，我们与世界各地心心相连。我们好奇尚异、我们思维开阔、我们真实可靠，确保每一个人都尽显真我本色，且真切感受到自己是雅高集团不可或缺的一员。我们注重多元平等及融合。营造包容性的环境和确保个人和职业发展公平公正的机会。致力于保护受我们运营活动影响的弱势群体，并确保其享有公平和体面的工作条件。为弱势群体提供支持与保护，同时赋能他们实现财务独立。Strategically situated in the heart of Pudong business district, Novotel Atlantis Shanghai is managed by Accor and offers the finest in European service and style. The hotel is easily accessible from all parts of the city and is only a 40-minute drive from Pudong International Airport. The world famous bund, the Oriental Pearl TV Tower, and other attractions are close to the hotel. Novotel Atlantis’ 303 guestrooms (including 9 luxuriously furnished suites and 6 Biz Floors) are all well appointed with the latest in-room amenities and services. 10 exciting, innovative restaurants and bars offer everything from upscale Chinese fare to the finest in Western-style fusion cuisine and an elegant cigar bar and lounge. A modern business center, a sky-view pool, a superbly-equipped health club, gym and spa… await you at Novotel Atlantis as well.Novotel Atlantis Shanghai’s tagline underscores the fact that most of its customers are business executives. The hotel is a jewel: boutique hotel elegance, gourmet dining, and five-star facilities for the price of a four-star.“Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care” is our purpose.We are HEARTISTS.The term Heartist® describes our employee’s global culture. We create authentic connections from the heart by sharing our uniqueness and making room for others to do the same.Being a Heartist® is about connecting hearts around the world.Curious,open-minded and authentic, we make sure that everyone can come as they are, and feel part of our community.We focus on Diversity, Equity & Inclusion. Fostering an inclusive environment and ensuring fair and equitable opportunities for personal and professional growth.Striving to protect vulnerable people impacted by our operations and ensuring fair and decent working conditions. Offering protection and support for vulnerable individuals while empowering them to achieve financial independence.