收藏 
微信
举报
岗位职责
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录，了解上一班的移交事项，并负责处理。
3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
5.熟练总台各项专业业务和技能，搞好对客服务。
6.熟练掌握店内外信息，提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续。
8.负责客房钥匙的管理和发放工作并严格遵守验证制度。
9.制作有关报表，为其它部门提供准确的接待信息。
岗位要求
1.有良好的英语沟通能力。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4.相貌端正，身体健康。
语言能力：英语-良好
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
酒店业--全服务中档酒店/4星级
100-499人
私营．民营企业
?Ramada International, a truly global hospitality provider which being distributed in more than 35 countries of the world, now brings positive and meticulous care and concept to East Shanghai. Ramada Shanghai Wujiaochang，as a new member of Ramada family, enables guests to feel truly refreshed and restored—and to be themselves while travelling, which has opened in this summer. ???The new Ramada Hotel located in the heart of Wujiaochang central business district with easy access to downtown and other sightseeing spots，featuring 383 well-designed & decorated rooms and suites, five multi-functional rooms, grand ballroom, fully equipped business center, SPA facilities,restaurants all that offers meaningful relaxation—an affordable, welcoming, and restorative experience.?We are now seeking for the highly motivated professionals for the following positions. If you are passionate about hospitality industry, industrious of your working, dynamic and friendly, team-spirited, don’t miss the chance to demonstrate yourself. Our ultimate aim is to be a leading hotel in this area, meanwhile providing everyone a space to be him/herself by team building, training and self-developing. ?Please apply with full resume to our H.R. Dept. via e-mailrecru@ramadash.com or post to, HR Dpt Ramada Wujiaochang, No.1888 Huangxing Road, 200433,Shanghai. Attn. Miss Li. 分布于全球五大洲35个国家的华美达国际，将其细心周到呵护体验的服务文化带到了东上海，已于2008年夏季盛大开出上海五角场华美达大酒店。 酒店位于蓬勃发展的东上海五角场商圈，交通便利，拥有383间精致的客房，及五间会议宴会厅、商务中心、SPA、风格迥异的餐厅等完善的设施。?????我们期待有志于酒店行业，勤劳敬业、友好热情、团队意识强的的您加入我们，展示风采，共同打造一家成功的酒店，我们将积极地倡导个人和团队的提升与成就。??? 请即刻发送您的简历至：hrm@ramadash.com??? 地址：上海市黄兴路1888号人事部 邮编 200433? ? 我们将尽快与您预约！????真诚期待您加入华美达大家庭！? ?
