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Maintain general filing systems
维护所有的文档系统
• Answer incoming telephone calls and either transfer, redirect or take a message
回答或转接来电,回复或记录信息。
• Prepare files, reports, correspondence and other relevant business documentation
准备文档、报表、信件,以及其他相关的工作文件。
• Handle general enquiries
处理日常询问。
• Arrange appointments and meetings
安排约会与会议。
• Take dictation of correspondence as required
根据需求做好通讯的笔录。
• Open and sort mail
接受邮件并分门别类。
• Maintain confidentiality at all times on all matters
随时维护所有需要保密的资料。
• Demonstrate essential overall knowledge of the organization
示范部门的总体知识要点。
• Understand the responsibilities of other units and departments and co-operate with them
理解其他部分与部门的工作任务,并与他们协调合作。
• Maintains and update administrative data
保存和更新行政资料。
• Maintains key control
钥匙的保存和管理。
• Monitors lost property
监管遗失财务。
• Maintains working area and equipment in a proper state of cleanliness and repair
对工作区域进行维护,并保证设备处于清洁及维护的良好状况。
• Report guest complaints to Executive Housekeeper or delegate immediately
如有投诉,须立即上报行政管家或其授权代表。
• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
按照酒店健康、安全、和卫生政策执行职责,并坚持监督员工个人形象及卫生符合标准。
Attends meetings and training sessions as required
根据要求参加会议和培训课程。
• Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
客房服务员和客房的其它区域的职员都应具备较强的工作技能。
• Adheres to Housekeeping standards and procedures and enforces same
尽量与客房部的标准和程序保持一致。
• Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering
与客房部及其它相关部门的员工保持良好的关系,特别是前厅部和工程部。
• Open and close the shift and ensure effective shift handover
上下班确保有效的移交工作。
• Assists operation monthly inventory and report to Executive Housekeeper
协助实施每月盘点并上报行政管家。
• Obey temporary arrangement or transfer by superior and department head.
服从部门领导工作上的临时安排及调动
酒店位于北京市区中心的黄金商业区——王府井大街上,宾客仅需步行即可到达气势恢弘的故宫紫禁城,地理位置无以伦比。酒店的行政楼层设施完善、时尚。会议商务设施可满足各类需求,并提供充满动感和时尚科技的空间。酒店同时设有风格迥异的多元餐厅、酒吧等可供选择,是成功人士的时尚会聚之所。酒店充满了现代气息,将休憩与商旅需求完美结合,诚邀您的加入。酒店总机:010-59119999