岗位职责
1、熟悉预订资料,了解客情,尤其要记住即将来电的贵宾、常客的姓名,了解酒店的所有活动;
2、熟悉酒店有关客房餐饮销售的各项政策,努力争取最好的经济效益;
3、熟练前台接待各项专业业务和技能,做好对客服务;
4、熟练掌握酒店内所有信息,提供准确的问讯服务;
5、负责为下榻酒店的宾客办理入住登记手续
6、制作有关报表,为其它部门提供准确的接待信息。
岗位要求
1、女性优先,身高163CM以上,形象气质良好。
2、性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感;
3、通晓酒店各项对客政策、设施设备及服务种类以及前台工作程度和规范。
深圳宝利来国际大酒店是由深圳宝利来集团全资兴建的大型国际五星级酒店。酒店位于深圳宝安区福永街道中心区,与宝安区福永汽车站紧紧相连,毗邻107国道,距深圳国际机场、福永码头仅15分钟车程,交通极为便利。总占地面积2.5万平方米,建筑面积逾11万平方米,建筑外观时尚尊贵,充分体现了现代简约的建筑风格。 酒店设有各式豪华客房502间、可为您提供世界美食的中、西、日美食餐厅及旋转餐厅、超大型水疗会所、大小不等多功能会议厅和宴会大厅、花园、游泳池、健身房等设施,是休闲、商务及会议的最佳选择。Shenzhen Baolilai international hotel is invested by Baolilai Group, Built with the standard of platinum five-star, and RMB 800 million investment. Hotel is located in the heart of FUYONG Town, BAOAN County . Near to 107 Federal highway,only 15 minutes drive from Shenzhen International Airport & FuYong Ferry, the transportation is extremely convenient. With an area of 25 thousand square meters, and of nearly 110 thousand square meters in construction space, Built with a Modern & Egypt Imperial theme.The facilities include 502 deluxe and elegant guestrooms and suites, Chinese restaurant, Western restaurant, Japanese restaurant and Revolving dinning room, which offers Chinese and International cuisine. Splendid KTV, An extensive SPA & Fitness Center, Multi-function Room and Main dinning hall, Is the best choice for your leisure, business and conference. 宝利来秉承“员工是我们最大财富”这一管理理念, 为员工提供较完善的职业发展机会和极具竞争力的薪酬福利。 Inheriting the Baolilai international hotel people philosophy of “Our people are our principle asset”, Baolilai international hotel Shenzhen will provide a well-organized career development opportunity and a very competitive compensation and benefit plan to every employee.目标和使命VISION & MISSION 成为深圳地区大型豪华五星级酒店 To be a High-quality 5 star hotel in Shenzhen酒店优势HOTEL FEATURES 理想的地理位置 Ideal Location 一流的设备设施 State-of-the-art Facilities 细致周到的服务 Meticulous Care 专业化管理团队 Professional Management team个人发展PERSONAL DEVELOPMENT 良好的工作环境 Quality Workplace 合理的员工奖励机制 Staff Awards Program 专业的培训课程 Professional training Courses 广阔的职业发展空间 Opportunities for Career Advancement宝利来集团介绍INTRODUCTION OF BAOLILAI GROUP 宝利来集团是一家多元化发展的深圳民营企业,成立于1992年,主营对外投资、举办实业、国内商业、物资建材供销业、房地产开发、房屋租赁及酒店经营与管理。SHENZHEN Baolilai Group, established on March 20,1992, majors in overseas investment, industry, domestic commerce, materials and building marketing industry, real estate, lease service and hotels.本集团正在经营中的其它酒店 光明宝利来国际大酒店 酒店与集团在稳步发展中不断壮大,我们欢迎善于学习、富于激情、追求梦想的你加入我们的团队:酒店长年面向社会诚聘各岗位人才。诚挚希望与全国各大中专院校建立长期合作关系,欢迎您来电咨询或到店参观考察。本集团酒店发展迅猛,发展空间很大,我们热忱欢迎酒店业各位精英加盟。