岗位职责：
处理宾客的预订、入住、退房等业务，确保流程顺畅。
相互监督前台员工之间的服务态度和质量，提升宾客满意度。
及时解决宾客的投诉和问题，协调相关部门处理。
管理前台物资，确保充足且合理使用。
与其他部门保持良好沟通，协调工作。
严格执行酒店的各项规章制度。
Job Responsibilities：
Handle guest booking, check-in, check-out and other business to ensure smooth process.
Monitor the service attitude and quality between front desk staff to improve guest satisfaction.
Solve guest complaints and problems in a timely manner and coordinate with relevant departments to deal with them.
Manage front desk supplies to ensure adequate and proper use.
Maintain good communication and coordination with other departments.
Strictly enforce all hotel rules and regulations.
岗位要求：
良好的沟通能力具有国际性酒店同岗位工作经验1年以上
计算机能力良好
英语交流能力良好
Job Requirements:
Good communication skills more than 1 years working experience in international hotel in the same position 
Good computer skills
Good communication skills in English
璞丽专享福利:
- 住宿非上海市户籍员工享有特殊补贴400元每月
- 住宿（二人一间）独立卫生间，免费提供无线网络及床上用品的使用
- 非上海市户籍享有每年一次往返程车费报销
- 享有补充商业医疗保险，可100%报销医保范围内门急诊费用
- 享有特殊班次补贴和各类促销奖励机制
- 享美味员餐、每月美食节、节日以及生日礼品卡
- 璞麗赞赏计划，有机会获得奖励积分，可换取多种多样的丰厚礼品。
- 享有免费年度体检
Exclusive Benefits at The PuLi Hotel & Spa:
- Non-Shanghai household registration employees will receive a monthly subsidy of 400 yuan for accommodation.
- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi and bedding are provided.
- Non-Shanghai household registration employees are entitled to have their round-trip ticket travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient and emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances and various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday and birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged for a wide variety of generous gifts.
- Free annual physical examinations.

上海上鼎餐饮管理有限公司是香港投资企业，先后曾投资过高档法式特色西餐厅CLUB SHANGHAI(漾乐会）地处上海最具魅力的风雅之地——上海音乐厅，以正宗的法国菜肴，并提供高雅娱乐休闲场所，接洽各类大型宴会活动和私人派对。高档中餐厅开设在新天地、繁华的中山公园地区、港汇广场等，在行业中以精致、品位高、装修精良而闻名。现公司喜逢新一轮的发展，再次增设经营一家日本料理店，开设在浦东陆家嘴繁华地段的正大广场。诚邀各位富有团队精神、责任心强之有志者加入我公司，公司将为员工提供具有竞争力的薪酬，完善福利保障和广阔的发展空间。