• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 员工生日礼物
• 岗位晋升
• 人性化管理
• 领导好

Directs the work assignment of supervisory and non-supervisory personnel 
指导管理人员及非管理人员的工作委派
• Monitors Housekeeping personnel to ensure guests receive prompt and courteous service 
监督客房部员工，确保客人得到迅速及礼貌的服务
• Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known 
repeat guests and other VIP’s receive special attention 
监督客房部员工以确保房间状况，尤其确保优悦会员，熟客及其他贵宾得到特殊关照。
• Informs other operating departments of Housekeeping matters, which concern notably the Front Office, 
to ensure accurate room status, in addition to communicating with Engineering and the Laundry 
通知其他与客房部相关联的运作部门，尤其是前厅部，以确保房态的精确性，并与工程部及洗衣房进行沟
通。
• Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non
occupied rooms 
安排主管进行常规检查，检查包括空房及住客房在内的所有客房区域。
• Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and 
equipment are clean and in good repair, well maintained and replaced / refurbished as required 
定期检查所有客房区域的客房，以确保家具及设施设备的清洁，得到及时维修，保持良好状态，并按要求
替换或打蜡。
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate 
remedial action if necessary 
直接监督并评估所有员工仪容，是否遵守酒店规章制度及工作要求。如有必要，立即矫正不规范行为。
• Follows up on progress of agenda items covered in regular meetings 
跟进例会中涵盖的日常项目进程。
• Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests 
为协助客人，应确保客房部员工熟悉酒店设施。
• Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the 
Housekeeping Department 
就影响客房部的所有事宜，与行政管家保持稳步沟通。
• Supervises outside contractors to ensure contractual compliance 
监督外部承包商，确保合同执行无误。
• Ensures that consumption of guest supplies is under control 
确保控制客用品消耗。
• Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, 
security and emergency procedures, health and safety for employees and guests 
协助监督并控制客房流程，包括失物招领，钥匙管理，安全及应急流程，及酒店员工和客人的健康安全。
• Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc 
与行政管家合作处理日常清洁，包括客房大清洁等。
• Acts on behalf of the Executive Housekeeper in his / her absence as assigned 
• 
委任在行政管家缺席时处理事务。Obey temporary arrangement or transfer by superior and department 
head. 
服从部门领导工作上的临时安排及调动

北京中关村皇冠假日酒店是洲际酒店集团旗下的一家五星级酒店，位于驰名中外的中国硅谷的核心繁华地带－中关村。酒店地理位置优越，周边高等学府林立，电子商城、高科技企业比邻而居。北京中关村皇冠假日酒店正在寻找充满活力，性格积极开朗的人士成为我们团队的一份子。如果您热爱酒店行业，欢迎您加入我们！面试须知：招聘邮箱rp.hr@cp-zhongguancun.com面试时间：周一至周五10:00-16:00面试地点：酒店人力资源部面试需带资料：身份证原件、二张一寸彩照乘车路线：1公交路线：公交304、307、386、611、630、653海淀黄庄东站下车即到2. 地铁10号线/4号线海淀黄庄站C出口，向东直行150米即到。