• 五险一金
• 节日礼物
• 岗位晋升
• 带薪年假
• 年度旅游
• 员工生日礼物
• 管理规范
• 人性化管理
• 丰厚年终奖
• 免费工作餐

1. Greets all arrival and in-house guests.与所有预到的客人和在店客人打招呼。
2. Be well versed with the daily arrival and the typeof arrival guests. Eg, Return guest, Shangri-la Circle, VIP etc.通晓日常的预到客户，例如：回头客，香格里拉会客户，贵宾
3. Registers guests with required details.为客人登记相应信息
4.Escorts all our guests to their rooms.护送所有客人回房间。
5. Ensures all amenities are in room prior to guestarrival.保证客人到店前所有的礼品都已准备好在房间。
6. Assists in solving guest problems and concerns.帮助解决客户需求。
7.Always takes the opportunity to exceed customerexpectations.制造超出客人期望的服务
8. Updates guest needs and requests into the guestprofiles.将客人需求跟新到客史资料中。
9. Assists guests with luggage upon check-in andcheckout.办理退房时帮客人拿或送行李。
10. Ensures guest is properly checked in/ checked outfrom the system.检查并确保系统中客人正常办完入住或退房手续。
11.Ensures that all accounting policies and proceduresare followed at all times.时刻保证依照财务规章制度的操作流程。
12. Be a leader participating activities/ programsorganized by the department or the management. E.g. Upselling program.成为领导的相关内容/由部门或管理团队组织项目例如增销项目：
13. Be a leader in learning new things for careerimprovement.为改善职业发展领导学习新知识
14.Be committed in all things.效忠所有事物
15.Be a role model for the department.成为部门的楷模
16.Makes customer delight the main objective each day.每天把客户满意度作为主要目标。
17.Always contributes ideas and promotes teamwork.持续贡献新想法，提升团队合作能力。
18.Ensures strong follow-up and proper hand over ofinformation at all times.保证有很强的跟进和交接信息的能力
Be a constant learnerand always willing to try new ideas.能很快的吸收新的知识，愿意尝试新的思维。

About Shangri-La FuzhouLocated in the heart of Fuzhou, the capital city of Fujian Province, Shangri-La Fuzhou overlooks Wuyi Square and has stunning views of Wushan and Yushan. Within close proximity to the city's shopping centre and a mere 45 minutes to the international airport, Shangri-La  Fuzhou is an ideal venue for both business and leisure travellers alike.Shangri-La Fuzhou has 414 beautifully appointed guestrooms and suites spread over 26 floors while boasting some of Fuzhou's most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel aports and recreational facility in hotel. 关于福州香格里拉福州香格里拉位于福建省省会的心脏地带，位置方便，距离五一广场举步之遥，驱车前往福州长乐国际机场也仅需45分钟。酒店可俯瞰乌山和于山的醉人美景，是商务及观光旅游下榻的理想选择。酒店设有414间布置精美的客房和套房，房间面积从39平方米到237平方米不等，并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底。