· To have complete knowledge on the food / beverage / service available insections appointed
· 全面了解指定餐厅的食品/酒水/服务的情况。
· Ensure that SFSMS, Hygiene and Food Safety Management Policies, Fire& Life Safety Standards areexplained to staff, and are correctly applied
· 确保向员工说明香格里拉食品安全管理系统、卫生和食品安全管理政策、消防和生命安全标准,并保证实施正确。
· Ensure that SLIM and Hotel standards and policies are explained tostaff, and are correctly applied.
确保向员工说明集团总部和饭店的各项标准及规定,并保证这些标准和规定的正确实施。
· Monitor and ensure smooth operations of the sections appointed(restaurants / banquet / beverage - as applicable).
监督并确保指定部门(根据各餐厅/宴会部/酒水的不同情况)的顺利运营
· Maintain consistency in quality of food / beverage / service /cleanliness of sections appointed.
始终如一地保持指定餐厅的食品/酒水/服务/清洁度。
· Constantly obtain customer feedback during operations to ensuresatisfaction.
在运营中不断地收集客人的反馈意见,以确保令客人喜出望外。
· Proper and tactful handling of verbal complaints from customers.
正确并且有技巧地处理客人的口头投诉。
· Ensure effective communication within sections appointed and with otherdivisions.
确保指定部门内部及其与其它大部门之间的有效交流。
· Conduct / attend F&B divisional and departmental meetings asrequired.
按要求组织/参加餐饮大部及各部门会议。
· Conduct market surveys as required and plan / implement appropriatemeasures to increase market share
· 按照要求和计划进行市场调研/实施正确的衡量措施,提供市场份额。
· Ensure general maintenance of sections appointed and follow up on workorder forms with engineering department.
确保指定部门的总体维修保养,跟踪工程部的总体维修情况。
· Recommends improvements in all aspects of their appointed sections asappropriate.
就指定部门的各个方面提出改进建 议。
· To brainstorm / keep updated on new technology to improve workefficiency
进行集思广义讨论/保持运用最新的技术,以提高工作效率。
· Co-ordinate with the Chinese chef / Outlet Manager on the set-up,implementation and sales of all outlet promotions and menu planning
在餐厅制定、实施和销售促销和菜单计划等方面,与行政总厨/餐厅经理协作。
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About Shangri-La Center FuzhouFuzhou Shangri-La Center is owned and operated by the Shangri-La Group. It is an urban complex integrating a five-star hotel, Grade A office buildings, and a boutique shopping center, located in Fuzhou's central business district. As a unique commercial complex in the heart of the city, it features a rooftop garden, fine dining restaurants, lounges, and outdoor cafes, offering stylish leisure and entertainment experiences. It aims to be a destination for quality urban living and a city lounge for social gathering and interaction.The hotel within the center offers 414 exquisite rooms and suites, overlooking the stunning views of Wushan and Yushan, making it an ideal choice for both business and leisure travelers. The room sizes range from 39 to 237 square meters and are elegantly and modernly decorated. Guests can enjoy magnificent views of Fuzhou from their rooms. The hotel is just steps away from Wuyi Square and only a 45-minute drive to Fuzhou Changle International Airport.关于福州香格里拉中心福州香格里拉中心是由香格里拉集团自持自营,是五星级酒店、甲级写字楼和精品购物中心为一体的城市综合体,坐落于福州市级核⼼商圈。作为城中央独有的商业综合体,拥有屋顶花园、高级餐厅、酒廊、露天咖啡等休闲娱乐时尚潮流业态,旨在打造城市品质生活目的地、人际交流聚集点的城市会客厅。中心的酒店设有414间布置精美的客房和套房,可俯瞰乌山和于山的醉人美景,是商务及观光旅游下榻的理想选择。房间面积从39平方米到237平方米不等,并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底,距离五一广场举步之遥,驱车前往福州长乐国际机场也仅需45分钟。