• 五险一金
• 节日礼物
• 岗位晋升
• 带薪年假
• 员工生日礼物
• 管理规范
• 人性化管理
• 丰厚年终奖
• 免费工作餐
• 月休8天

- To have knowledge of the operational systems at Front Office.
掌握前台的操作系统
- To have complete knowledge of Shangri-La’s standard operating policies and procedures for Horizon Club. 
掌握豪华阁的香格里拉标准操作程序
- To have knowledge of Shangri-La’s Programmes e.g. Shangri-La Circle, FFP, Guest History. 
掌握香格里拉的计划，如香格里拉会、积分里程、客史
- Builds relationship with guests to delight and gain loyalty. 
建立客户关系令客人愉悦和赢得忠诚度
-  Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures. 
确保专业处理和关心与客人的交流互动，遵守酒店的政策和程序
- Checks house status for Horizon Club floor
检查豪华阁楼层的房态
-  Works with Front Office Rooms Controller to pre-assign rooms for all Horizon Club reservations, taking note of special requests and early arrivals 
和房控员通力合作为豪华阁楼层的预定提前排房，记录客人的特殊需求
- Coordinates with Housekeeping on the set up of amenities in Horizon Club rooms prior to guests’ arrival. 
在客人抵店前和客房部协调豪华阁房间致意品的摆放
-  Maintains all quality standards and procedures from guest’s pre-arrival, to guest’s arrival, to guest’s in-house stay to guest’s departure. 
维持所有从客人预抵、抵店、在住到离店的质量标准和程序
- Notes, collects and actions on any guests’ preferences. 
记录、收集和采取行动任何客人的喜好
- Assists guests in airline reservation/confirmation, transmitting faxes, handling of messages, transportation arrangements, city tours, restaurant reservations. 
协助客人预订机票、传真、处理留言、交通安排、城市旅游、餐厅预订
-  Sets up the Horizon Club Lounge with amenities such as updated international newspapers, periodicals and magazines, table games and video tapes. 
摆放豪华阁的设施设备，如更新国际报纸、期刊和杂志,桌面游戏和录像带。
-  Assists in setting up the service counters and table settings for breakfasts and evening cocktail hours. 
协助早餐和鸡尾酒时光的摆台
- Performs F&B service to guests in the Lounge promptly and efficiently according to standards. 
及时高效地根据标准为客人提供餐饮服务
-  Ensures the Lounge as well as buffet area are kept clean and tidy at all times throughout the day. 
确保一整天任何时候酒廊和自助餐区域的干净和整洁

About Shangri-La Center FuzhouFuzhou Shangri-La Center is owned and operated by the Shangri-La Group. It is an urban complex integrating a five-star hotel, Grade A office buildings, and a boutique shopping center, located in Fuzhou's central business district. As a unique commercial complex in the heart of the city, it features a rooftop garden, fine dining restaurants, lounges, and outdoor cafes, offering stylish leisure and entertainment experiences. It aims to be a destination for quality urban living and a city lounge for social gathering and interaction.The hotel within the center offers 414 exquisite rooms and suites, overlooking the stunning views of Wushan and Yushan, making it an ideal choice for both business and leisure travelers. The room sizes range from 39 to 237 square meters and are elegantly and modernly decorated. Guests can enjoy magnificent views of Fuzhou from their rooms. The hotel is just steps away from Wuyi Square and only a 45-minute drive to Fuzhou Changle International Airport.关于福州香格里拉中心福州香格里拉中心是由香格里拉集团自持自营，是五星级酒店、甲级写字楼和精品购物中心为一体的城市综合体，坐落于福州市级核⼼商圈。作为城中央独有的商业综合体，拥有屋顶花园、高级餐厅、酒廊、露天咖啡等休闲娱乐时尚潮流业态，旨在打造城市品质生活目的地、人际交流聚集点的城市会客厅。中心的酒店设有414间布置精美的客房和套房，可俯瞰乌山和于山的醉人美景，是商务及观光旅游下榻的理想选择。房间面积从39平方米到237平方米不等，并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底，距离五一广场举步之遥，驱车前往福州长乐国际机场也仅需45分钟。