• 五险一金
• 带薪年假
• 岗位晋升
• 员工消费折扣
• 系统培训
• 跨省调转机会
• 人性化管理
• 年度免费体检
• 年度旅游
• 包吃包住

岗位职责：
      Ensures the smooth running of the operations on a day to day basis and in a pro active manner.
确保日常工作的顺利进行，并以积极的方式进行。
      Ensures that as per Kempinski Health & Safety Policy the Fire Exits are free of obstacles.
确保按照凯宾斯基的健康和安全政策，消防出口没有障碍物。
      Support and assist all Front Office sections.
支持和协助前厅部的工作。
      Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.
确保所有客人得到及时、热情的关注和个人认可，并解决相关问题。
      Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.
通知并协调其他运营部门，如客房部、工程部、销售部和管家部可能涉及的前厅事务。
      Check all correspondence of the day’s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.
检查当天到达客人的所有信件，以熟悉到达的客人和他们的需要，并按要求跟进。
      Control room availability for walk-ins and establishe accountability for guests departure dates and times.
控制客房的供应，并对客人的离开日期和时间负责。
      Follow up with Housekeeping any unresolved room discrepancies.
跟进客房任何未解决的差异。
      Maintain reservation procedures, same day arrivals.
维持预订程序，当天到达。
      Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
检查所有抵店客人的账单，跟进客人的信用状况和公司账户的有效性。
      Check all billing instructions and guest credit for accuracy.  Follow up and resolve
related issues.
检查所有的账单说明和客人的信用记录是否准确。跟进及解决相关的问题。
      Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.
为所有部门员工维持适当的行为、着装、制服、卫生、仪容仪表和姿势标准。
      Ensures that all departmental information is kept accurately and up to date.
确保所有部门的信息都保持准确和最新。
      Promotes in house sales and facilities to maximize hotel revenues.
促进房屋销售和设施，使酒店收入最大化。
      Understand and carries out duties in line with Hotel Emergency Procedures.
理解并执行酒店的紧急程序。
      Inspects Front and Back of house for cleanliness, Health & Safety and reports any faults to concerned departments.
检查前厅部的清洁，健康和安全，并向相关部门报告任何故障。
      Inspects guestrooms on a daily basis.
每天检查客房。
      Co-ordinates/Assists security personnel in all related matters.
协调/协助保安人员处理所有相关事宜。
      Responds promptly to any operational requests from Front Office and other hotel departments.
及时响应前厅部和其他酒店部门的任何操作要求。
      Attends to referred and unsolved problematic situations.
处理涉及的和未解决的问题。
      Co-ordinates and assists with accommodation and transportation of guests in overbooked situations.
协调和协助客人在超额预订情况下的住宿和交通。
      Completes VIP, delegations and group leaders welcome and farewell as appropriate.
完成VIP、代表团及领队的欢送工作。
      Conduct efficient hand-over with coming Manager.
      与即将上任的经理进行有效的交接。
 
岗位要求：
具有前厅部或者宾客关系经验
- Previous Front Office and/or Guest Relations experience
 有酒店管理经验优先
- Previous experience in hotel management

The Kempinski name is proudly borne by agrowing collection of distinguished properties around the world. As Europe’s luxuryhotel group, we are committed to providing our guests with memorable journeysinspired by exquisite European flair. We believe life should be lived withstyle.全球冠以凯宾斯基之名的杰出饭店日渐增加，令人深感自豪。作为欧洲历史悠久的豪华饭店集团，我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。我们坚信生活必须深具品味。Since 1897, our employees have been a partof creating history around the world. From historic buildings to theavant-garde of modern architecture, our properties are the setting for some oflife’s moments. 自 1897 年以来，我们的员工始终成为世界各地历史缔造者的一员。从历史悠久的建筑物到时尚前卫的现代化建筑，我们的饭店见证了一段发展历程中十分辉煌的时刻。Kempinski Hotel Chongqing is connected to Chongqing International Convention and Exhibition Center with 32 floors offering spectacular views of city skyline, only a few kilometers away from Chongqing financial and commercial center, and only 25 kilometers away from Chongqing Jiangbei International Airport. 416 luxurious and exquisite guest rooms and suites are decorated with elegant and artistic atmosphere. Six conference rooms with complete functions and advanced facilities can provide you with comprehensive and thoughtful conference and catering services. Different restaurants bring you different kinds of special food and a full range of noble dining experience.重庆凯宾斯基酒店共32层，酒店连接重庆国际会展中心，距重庆市金融、商业中心仅几公里，距重庆江北国际机场仅25公里。416间豪华精致的客房和套房装潢高贵典雅，富于艺术气息。6间功能齐全，设施先进的会议室，可为您提供全面周到的会务及餐饮服务。不同特色餐厅为您带来各系特色美食以及全方位的尊贵用餐体验。