• 五险一金
• 带薪年假
• 岗位晋升
• 员工消费折扣
• 系统培训
• 跨省调转机会
• 人性化管理
• 年度免费体检
• 年度旅游
• 包吃包住

●	Manage rooms inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and rate availability.
             管理客房库存，以达到入住率、平均房价和收入的最佳结果，审查每日预订的准确性，各部门和来源的房价合规性，必要时关闭系统和房价可用性。
●	Train, develop, and motivate staff to increase productivity.
             培训，开发和激励员工以提高生产力。
●	Participate in staff recruitment, organise on-the-job and monthly training for all staff, supervise and manage performance in order to ensure clients’ satisfaction and adherence to Kempinski service standards.
            参与员工招聘，组织对在职的所有工作人员进行每月培训，通过监督和管理以确保客户的满意度和遵守凯宾斯基的服务标准。
●	Maintain good working relations with other departments and keep close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
            与其他部门及常客保持良好协作关系，确保客人的需求得到满足，并转达有关部门提供服务。
●	Review MyFidelio, OCM & PMS availability keeping sufficient inventory for high yield segments.
            检查My Fidelio, OCM和PMS的可用性，确保高收益部门有足够的库存。
●	Ensure all sellable contracted rates are loaded in all systems for ease of use by Reservations.
            确保所有可出售的合同价格在所有系统中加载，以便预订部使用。
●	Ensure all internal package breakdowns are loaded and in line with financial department.
●	Supervise the Reservations Agents in their daily duties, including pick-ups, travel agents’ commissions, staff responses to clients, etc.
            监督预订员的日常工作，包括预定增加，旅行社佣金，工作人员对客户的答复，等等。
●	Control no show and late cancellation charges.
            控制未到和逾期取消费用。
●	Update Serenata configuration / offers / confirmation letters set-up in corporate design, if applicable.
            在企业的设计中更新配置/信息/确认函设立，如适用。
●	Ensure that the team is aware of the internal credit policy.
            确保团队了解内部信贷政策。
●	Follow up on lost business and bring information about them to the knowledge of the department superiors.
            跟进失去的业务，并把它们的信息给部门上级。
●	Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.).
            要密切跟进竞争者酒店的发展（出租率、改建、特价活动、主题活动等）。
●	Spot-check reservations made the previous day and check all VIP arrivals.
            抽查预定的前一天，检查所有抵达贵宾。
●	Prepare reports on a monthly basis.
            准备每月报告。
●	Maintain all reservation standards.
            保证所有预订标准。
●	Keep department informed of all changes in systems or procedures.
            保持部门的信息在系统或程序里的实时更新。
●	Monitor reservation pick-up for the coming months.
            监控未来几个月预定部团队入住系统审批。
●	Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
            部门内的员工生产力和士气的最大化，始终保持酒店内的准则和地方性纪律。
●	Test calls LQA / IFH results > 85%.
LQA/ IFH结果高于85％。
●	Maintain an internal up sell program for the Reservations department (benefits / team competition).
            维护预订部的内部销售计划(福利/团队竞争)。
●	Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
根据不同的业务水平安排员工，以最大限度地提高生产力和减少工资成本。
●	Select and recruit suitable employees for the department using prescribed set of policies and procedures.
根据规定的政策和程序为部门选择和招聘合适的员工。
●	Conduct annual performance evaluations.
进行年度绩效评估。
●	Perform any other duties as assigned to him/her by management.
执行分配给他/她的其他职责

The Kempinski name is proudly borne by agrowing collection of distinguished properties around the world. As Europe’s luxuryhotel group, we are committed to providing our guests with memorable journeysinspired by exquisite European flair. We believe life should be lived withstyle.全球冠以凯宾斯基之名的杰出饭店日渐增加，令人深感自豪。作为欧洲历史悠久的豪华饭店集团，我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。我们坚信生活必须深具品味。Since 1897, our employees have been a partof creating history around the world. From historic buildings to theavant-garde of modern architecture, our properties are the setting for some oflife’s moments. 自 1897 年以来，我们的员工始终成为世界各地历史缔造者的一员。从历史悠久的建筑物到时尚前卫的现代化建筑，我们的饭店见证了一段发展历程中十分辉煌的时刻。Kempinski Hotel Chongqing is connected to Chongqing International Convention and Exhibition Center with 32 floors offering spectacular views of city skyline, only a few kilometers away from Chongqing financial and commercial center, and only 25 kilometers away from Chongqing Jiangbei International Airport. 416 luxurious and exquisite guest rooms and suites are decorated with elegant and artistic atmosphere. Six conference rooms with complete functions and advanced facilities can provide you with comprehensive and thoughtful conference and catering services. Different restaurants bring you different kinds of special food and a full range of noble dining experience.重庆凯宾斯基酒店共32层，酒店连接重庆国际会展中心，距重庆市金融、商业中心仅几公里，距重庆江北国际机场仅25公里。416间豪华精致的客房和套房装潢高贵典雅，富于艺术气息。6间功能齐全，设施先进的会议室，可为您提供全面周到的会务及餐饮服务。不同特色餐厅为您带来各系特色美食以及全方位的尊贵用餐体验。