- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
ob Summary – (Role Summary)
工作概述﹣(职位概述)
· Attends to all guests needs within Health Club facility.
满足健身中心内客人的一切需求。
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
· Provide prompt, efficient and courteous services to guests, members and visitors
向客人、会员和来访者提供及时、高效和礼貌的服务。
· Maintain Health Club facilities according to set standards of order and cleanliness
按照既定次序和清洁标准来维护健身中心的设施。
● Throw yourself into promoting the membership card
积极推销会员卡
· Report repairs and maintenance problems to supervisor
向主管汇报维修和保养问题。
· Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。
· Be knowledgeable about all hotel facilities in order to promote and sell them to guests
熟知酒店所有设施,以便向客人进行推销。
· Ensure guests amenities, towels, linen and other guests needs have ample supply
确保充分供应客人的用品、毛巾、布草等。
· Follow hotel procedures in relation to pool towel issue and retrieval
遵守酒店关于泳池毛巾的发放和回收的工作程序。
· Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务。
· Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全。
· Abide by rules and regulations and policies and procedures of hotel
遵守酒店的各项规章制度、政策和工作程序。
· Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
对游泳池进行定期视察,以确保其达到清洁标准。
· Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
就游泳池、Spa和健身房的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单。
· Attend scheduled training
参加排定的培训活动。
· Participate actively in employee activities
积极参加员工活动。
· Adhere to specified hygiene and personal appearance standards
遵守规定的卫生和个人仪容标准。
· Participate in activities concerning protection of environment
参加与环保相关的活动 。
· Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人。