• 带薪年假
• 包吃包住
• 年终奖金
• 岗位晋升
• 加班补贴
• 技能培训
• 节日礼物
• 生日礼物
• 六险二金

此岗位已招聘完毕

1.   KEY RESPONSIBILITIES
      主要职责
Job Summary – (RoleSummary) 
工作概述﹣(职位概述)
·        Responsible for managing the hotel’straining function, including developing a complement of qualified departmentaltrainers and establishes a hotel system for generating training data andevaluating results.  The Training Managerposition impacts on the skills, knowledge and attitudes of every hotel employeeand ensures the availability and use of effective resource.
负责管理酒店的培训职能，包括发展合格的部门后备培训师，建立一套酒店培训数据和评估结果系统。培训经理这个职位将对每家酒店员工的知识技能和工作态度起影响作用，并确保酒店拥有和任用高素质的人力资源。
 
Essential Duties and Responsibilities–(KeyActivities of the role)
主要职责﹣(职务的主要工作)
 
·        Analyze training needs of the hotel ingeneral and individual departments, and develop strategies which address needs,presenting in the form of a Training Business Plan for the General Manager andExecutive Committee for review
分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅。
 
·        Familiarize yourself with the Hotel HR and Training Standards,localizing where necessary 
使自己了解酒店人力资源和培训的规范，必要之处进行本地化处理。
 
·        Ensure effective training programs arein place for the following:
确保在以下方面有效的执行培训计划：
o       New Employee Orientation
新员工入职
o       Train the Trainer 
培训培训师
o       Customer Service Training
宾客服务培训
o       Technical job specific training(through certification of departmental standards and procedures)
技术性职位的专门培训(部门规范程序证书)
o       Supervisory Skills Training
监督管理技能培训
o       Management Development
管理层发展
o       Fire, Life and Safety Training
消防和生命安全培训
o       Selling Skills   
销售技巧
o       Employee retraining
员工再培训
 
·        Monitor the progress of the TrainingBusiness Plan for each department tot ensure that the training objectives arebeing achieved
监督每个部门培训业务计划的进展，确保实现培训目标。
·        Maintains all hotel training records 
保存酒店全部的培训记录。
 
·        Establish a training library of books,videos, journals and audio visual materials to assist trainers in theirtraining programs and for staff personal development
建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。
 
·        Design, produce and implement trainingprogrammes which meet specific departmental needs in conjunction withDepartment Heads, ensuring that training session plans are structured and thattraining is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。
 
·        Attend departmental training sessionand critique performance 
参加部门的培训课程，评估表现。
 
·        Assist Department Trainers inpreparing and conducting departmental training and assess accordingly
协助部门培训师准备和进行部门培训并进行评估。
 
·        Prepare and monitor training programsfor:
制定和监督为以下人员提供的培训项目：
o       Management Trainees
管理培训生
o       Work Experience
实习生
o       Hotel School Trainees, etc
酒店学校实习生等
·        Obtain a network of specialisttraining professionals who can assist with the conduct of training programmesfor advanced or specialist training
与能够协助提供高级或专业培训的专业人士取得联系。
 
·        Ensure that Department Heads abide bytheir responsibilities of employee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
 
·        Produce monthly training reports foryour Manager and the General Manager including:
为上级经理和总经理编制以下月度培训报告：
o  Internal Training Programs conducted: 
完成的内部培训项目：
v Who attended 
参加人
v Number of people attended
参加人数
v Duration of training
培训时间
v Who trained
培训师
v Cost of delivery (including laborcosts)
培训成本(包括人工成本)
v Anticipated return on investmentand/or training goal
预计的收益和培训目标
o  External training programs attended:
参加的外部培训项目：
v Who attended
参加人
v Number of people attended
参加人数
v Duration of training
培训时间
v Who trained
培训师
v Cost of delivery (including laborcosts)
培训成本(包括人工成本)
v Anticipated return on investmentand/or training goal
预计的收获和培训目标
 
·        Liaise with educational institutionsconducting hospitality and training courses
同从事旅游服务和培训课程的教育机构保持联系。
 
·        Maintain current information andrecords of suppliers of training resources and materials
更新培训资源和资料供应商的信息和记录。
 
·        Delivers briefings of all internalprogrammes to executive management and department heads
为行政管理层和部门领导提供所有内部培训计划的介绍。
 
·        Providesinput for probation and formal performance appraisal discussions to LineManagers in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
 
·        Coaches,counsels and disciplines staff, providing constructive feedback to enhanceperformance
向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效
 
·        Regularlycommunicates with staff and maintains good relations
定期与员工交流思想，保持良好的员工关系。
 
·        Works with Superior  in the preparation and management of theDepartment’s budget
和上级领导一起编制和管理部门预算
 
 
2.   REQUIRED QUALIFICATIONS
资格
 
RequiredSkills –
技能要求
·           Communicationskills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·           Proficientin the use of Microsoft Office
          精通微软办公软件
·           Problemsolving, analytical, reasoning, motivating, organizational and trainingabilities.
        具有解决问题，推理，号召，组织和培训能力
·           Goodwriting skills
       良好的写作技能

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