【岗位职责】
1、熟悉客房运作和做房标准。
2、督导和安排客房服务员工作。
3、完成每日查房工作,住房率高时,协助客房清洁工作。
4、做好日常客房设施设备及各项物品的检查和报修工作。
5、负责新员工的培训和考核工作。
【岗位要求】
1、高中以上学历。
2、有2年以上四星级酒店客房工作经验。
3、熟悉客房管理、服务流程和质量标准。
4、具有一定的组织协调能力和问题应变处理能力。
深圳富临大酒店是深圳市彭成集团旗下一家五星级国际商务会议型酒店,现为辉盛国际(Frasers Hospitality)管理公司运营管理。 酒店1990年1月23日开业,1996年7月8日荣膺为五星级酒店,成为深圳首批五星级酒店之一。酒店曾为洲际酒店及度假村集团(Inter-Continental Hotels & Resorts)成员。2024年8月,为更加适应市场发展需要,酒店进行品牌升级,聘请辉盛国际管理公司进行管理,踏上变革发展新征程。 酒店位于罗湖区和平路1085号,地处深圳商业中心,毗邻罗湖口岸和深圳火车站,与香港一水之隔。酒店楼高25层,拥有500间多种规格的客房,包括高级客房、豪华客房、套房、行政套房、总统套房等,让客人尽享舒适与悠闲。酒店的中餐厅、酒吧可为客人提供名厨主理的精美菜式与醇厚佳酿。容纳近千人的大型宴会厅可满足各类宴会及会议的需求。位于酒店3P的桑拿会所等服务设施,让酒店客人在商旅之余尽享休闲与放松。25楼商务楼层和行政酒廊,环境优雅、景致宜人,为商旅贵宾提供更加高档和舒适的专享服务。 酒店开业至今,已成功接待了50多位国家和地区的首脑或政要,并承办过多次国际会议和重大庆典,社会各界许多知名人士曾光临或下榻过酒店。酒店高规格、专业化的优质服务,多次受到中外宾客的赞扬,并得到国家、省市领导的肯定和表彰,为国家赢得了荣誉,为省市争得了光彩。 欢迎加入我们! 关于辉盛国际,辉盛国际是星狮集团地产旗下的酒店管理子公司。辉盛国际自1998年成立以来,已从最初在新加坡的两个项目发展到现在横跨全球超过70多个主要城市的超过120个房地产项目,并在欧洲、中东、非洲、北亚、东南亚和澳大利亚拥有超过20000套房间。致力于成为全球酒店业的引领者。以敏锐的洞察力,持续的创新精神,来满足并超越不断变化的顾客需求。用直观和贴心的服务为顾客打造美好回忆。我们定会成为顾客、员工和合作伙伴的最佳选择。Felicity Hotel Shenzhen is a five-star international business conference hotel under Shenzhen Pengcheng Group, and is currently operated by Frasers Hospitality Management company.The hotel opened on January 23, 1990, and was awarded as a five-star hotel on July 8, 1996, becoming one of the first five-star hotels in Shenzhen. The hotel was formerly a member of Inter-Continental Hotels & Resorts. In August 2024, in order to better meet the needs of market development, the hotel upgraded its brand, hired Frasers Hospitality International Management company to manage it, and embarked on a new journey of change and development.Located at No. 1085 Heping Road, Luohu District, the hotel is located in the commercial center of Shenzhen, close to Luohu Port and Shenzhen Railway Station, and across the water from Hong Kong. The hotel building is 25 floors high, with 500 rooms of various specifications, including superior rooms, deluxe rooms, suites, executive suites, presidential suites, etc., so that guests can enjoy comfort and leisure. The hotel's Chinese restaurant and bar can provide guests with exquisite dishes and mellow wines prepared by famous chefs. The large banquet hall with a capacity of nearly 1,000 people can meet the needs of various banquets and conferences. The sauna club and other service facilities located in the hotel 3P allow hotel guests to enjoy leisure and relaxation after business trips. The business floor and the Executive Lounge on the 25th floor, with elegant environment and pleasant scenery, provide more upscale and comfortable exclusive services for business travelers.Since its opening, the hotel has successfully received more than 50 heads of state or dignitaries from countries and regions, and has hosted many international conferences and major celebrations, and many well-known people from all walks of life have visited or stayed in the hotel. The high standard and professional quality service of the hotel has been praised by domestic and foreign guests for many times, and has been affirmed and commended by the national and provincial leaders, which has won honor for the country and won glory for the province and the city.Welcome to join us!Frasers Hospitality is a member of Frasers Property Group. Since its inception in 1998, Frasers Hospitality has grown from an initial two properties in Singapore to more than 120 properties in over 70 key gateway cities. This represents more than 20,000 keys worldwide across Europe, Middle East, Africa, North Asia, Southeast Asia and Australia.We aim to be a leading global hospitality group that anticipates and exceeds our customers’ evolving expectations through continuous innovation with intuitive service to deliver memorable experiences. We will be the preferred choice for our customers, employees and business partners.