• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范

Position Summary
 
The key role is to utilize excellent communication, customer service and use collections skills to ensure that the integrity of Wyndham Hotels & Resorts Accounts Receivable is protected.


Responsibilities
 
Ensure all WHR managed & franchised hotels’ financial obligations to Wyndham are met in a satisfactory manner
Work closely with WHR Hotels and internal departments to provide support in all needed areas to ensure superior customer service in AR
Respond to all AR related incoming inquiries (internal and external) on time
Negotiate payment arrangements at the best interested of WHR
Resolve past due accounts at the best interested of WHR
Make proper adjustments for foreign exchange and/or withhold tax, recommend accounts for ICC (International Compliance Committee)
Provide support and reconciliation to WHR Legal Team as it pertains to transferred and terminated accounts
Sort and file correspondence for special projects if needed
Make effort on international collection if needed
Other job tasks assigned by the line manager as and when deem appropriate


Requirements/ Qualifications
 
College degree in finance related major is a must
At least 3-5 year’s experience in collections or AR 
Customer focused with excellent customer service skills 
Confident, aggressive yet professional personality who does not shy away from making collection calls & drive for positive results.
Well-developed communication & negotiation skills in both verbal & written in English & Chinese is a must
Great team work, well organized and intense follow-up skills 
Ability to work under pressure and prioritize workload 
Prior experience in dealing with legal counsel is preferred
Must possess good analytical skills (proficient in Excel) able to reconcile accounts based on system-generated data.
Previous hospitality experience would be a plus

温德姆酒店集团（Wyndham Hotels & Resorts, Inc.，纽约证券交易所股票代码：WH）遍布全球六大洲逾95个国家和地区，拥有大约9,100家酒店，是全球性的酒店品牌特许经营商。温德姆酒店集团拥有超过83万间客房，每天吸引着来自全球各地的游客，在经济型和中端住宿行业表现优异。集团旗下有 23 个酒店品牌，包括速8酒店（Super 8）、戴斯精选（Days Inn）、华美达（Ramada）、麦客达（Microtel）、拉昆塔 (La Quinta)、呗盟（Baymont）、蔚景（Wingate）、美吟（ AmericInn）、 浩枫温德姆公寓 (Hawthorn Suites)、Trademark Collection和温德姆（Wyndham）。屡获殊荣的温德姆奖赏计划是集团的客户忠诚度计划，为全球超过9,700万名注册会员在集团旗下数万家酒店、俱乐部度假村及度假租赁酒店提供兑换积分奖赏。有关更多信息，请访问网站: www.wyndhamhotels.com。