Position Summary 
 This position is to assist the Global Sales team in Greater China to achieve financial objectives through. (1) fully utilizing GSO systems to maintain client information/database and managing business leads; (2) handling incoming clients’ inquiries; (3) working together with colleagues in Wyndham Worldwide, Global Sales Organization & hotels, (4) assisting tradeshow and client events and (5) providing general administration support to the Global Sales team in Greater China.

Responsibilities
 
Use of Systems
   1) Work efficiently through the appropriate use of systems & business tools (such as SalesForce, Lanyon, G.O. Leads…etc.) and maintain the information updated.
   2) Enforce Corporate and Office standards and procedures as it relates to all sales-related Client and Corporate Information Systems.
External Relations: Take note and initial actions on the incoming inquiries and customer care cases on behalf of Global Sales Directors; present in sales calls/presentations when required.
Internal Relations
   1) Work closely with colleagues from Wyndham Worldwide business units, master franchisees, management partners and hotels on business opportunities. 
   2) Support colleagues from all parts of the business that require assistance.
   3) Administrative support to department/team members including, but not limited to: phones, travel, expense reports, typing, filing, scheduling meetings, greeting visitors, make copies and special projects.
Tradeshows & Client Events: Assist in corporate related      projects, tradeshows, client events, management & communication.
General Administration Support: Assist general administration such as maintaining the GSO presentations, promotional material and giveaways, handle incoming calls, monthly expense report process, coordinate payment, translation...etc.
Project assignments/Opening support: Lead or participate the assigned projects and support the opening sales strategies when required.
Approach all encounters with guests and colleagues in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming. 

Requirements / Qualifications
College diploma or equivalent required.
Must be a team player and demonstrate ability to communicate with offices in various locations and time zones.
Must be able to convey information and ideas clearly.
Able to multi-task and prioritize work load: i.e. lead entry, follow up, respond in a timely manner to incoming communications, emails, faxes and phone calls.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must be effective in listening, understanding, and clarifying the issues raised by co-workers and guests.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from different sources and consider, adjust or modify to meet the constraints of the particular need.
Work consists of moderately complex procedures and where basic analytic ability is required.  Selecting from choices defined in work policies and procedures solves problems. 
Supervision is present to establish general objectives relative to a specific project, to outline the desired end product and to identify potential resources for assistance. 
Independent judgment is required to identify, select, and apply the most appropriate of available guidelines and procedures, interpret precedents, and adopt standard methods or practices to meet variations in facts and/or conditions.
Knowledge of hotel sales operation (such as Request For Proposal, RFP) process is preferred.
Mandarin and English speaking and writing is a must.

温德姆酒店集团（Wyndham Hotels & Resorts, Inc.，纽约证券交易所股票代码：WH）遍布全球六大洲逾95个国家和地区，拥有大约9200家酒店，是全球性的酒店品牌特许经营商。温德姆酒店集团拥有约84.3万间客房，每天吸引着来自全球各地的游客，在经济型和中端住宿行业表现优异。集团旗下有25个酒店品牌，包括速8酒店（Super 8）、戴斯精选（Days Inn）、华美达（Ramada）、麦客达（Microtel）、拉昆塔 (La Quinta)、美吟（Baymont）、蔚景（Wingate）、浩枫温德姆公寓 (Hawthorn Suites)、Trademark Collection和温德姆（Wyndham）。屡获殊荣的温德姆奖赏计划是集团的客户忠诚度计划，为全球超过1亿注册会员在集团旗下数万家酒店、俱乐部度假村及度假租赁酒店提供兑换积分奖赏。