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Position Summary
Acting as the key consultant to assigned franchised Wyndham Hotels & Resorts properties within the region. Establish, support and maintain relationships with the existing and new key stakeholders in the assigned hotels (hotel GM / department heads and respective owners) and the respective internal departments to add true business value in respect to both the WHR Corporate and the operating business of the Hotel. Using the professional knowledge to make sure the hotel operation align with WHR standards as well as maximize the brand value for the hotel owners.
Responsibilities
Work with the owner and other stakeholders to ensure an engaged opening. This process to be started as soon as the project is handed-over from Opening team.
Ensure that all required standards are met to be a Wyndham branded hotel and associates are adequately trained for the hotel to join the Wyndham family before the opening dates are finalized.
Work with internal departments to provide consultation on all aspects of the hotel operation including marketing, human resources, engineering, and food & beverage as well as general operations and aiding in strategic decision making.
Implement revenue management tools to increase ROI for owners and hotels and add value to the different brands.
Improve accounts receivables performances within the region.
Retain the properties with possibilities to quit Wyndham system.
Make sure hotels are opened & operated with WHR standard.
Conduct site inspection to operating hotels and make sure QA standard is closely followed in the hotels.
Develop & maintain strong relationships with Hotel Owners, General Managers and key relevant Department Heads as well as internal associates.
Support on hotel onsite trainings and WHR regional training programs whenever needed.
Provide general guidance and review on hotel system contribution whenever necessary.
Requirements / Qualifications:
At least 15 years and above hotel operational experience is required, Sales & Marketing background would be a plus.
College degree, preferably in Hotel Management
Goals oriented & result driven, proven record of successfully running a hotel is a must.
Good communication in both Chinese & English (orally & written)
Presentable, positive, confident and self reliant
Good influencer and advisor to both external hotel owners and internal associates.
Understand the hotel business and operational concepts and can apply these to create and drive profitability and growth.
Able to undertake travel both within the region and internationally up to 50% of the time
Previous exposure to the complexities of franchising would prove beneficial
Great computer knowledge (Excel, PPT etc.)
温德姆酒店集团(Wyndham Hotels & Resorts, Inc.,纽约证券交易所股票代码:WH)遍布全球六大洲逾95个国家和地区,拥有大约9,100家酒店,是全球性的酒店品牌特许经营商。温德姆酒店集团拥有超过83万间客房,每天吸引着来自全球各地的游客,在经济型和中端住宿行业表现优异。集团旗下有 23 个酒店品牌,包括速8酒店(Super 8)、戴斯精选(Days Inn)、华美达(Ramada)、麦客达(Microtel)、拉昆塔 (La Quinta)、呗盟(Baymont)、蔚景(Wingate)、美吟( AmericInn)、 浩枫温德姆公寓 (Hawthorn Suites)、Trademark Collection和温德姆(Wyndham)。屡获殊荣的温德姆奖赏计划是集团的客户忠诚度计划,为全球超过9,700万名注册会员在集团旗下数万家酒店、俱乐部度假村及度假租赁酒店提供兑换积分奖赏。有关更多信息,请访问网站: www.wyndhamhotels.com。