Feel Welcome Feel Valued
-Ability to read, Listen and communicate effectively in English, both verbally and in writing.
-Ability to access and accurately input information using a moderately complex computer system.
-Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
-Interpersonal skills to provide overall guest satisfaction.
-Ability to work under pressure and deal with stressful situations during busy periods.