【岗位职责】
1、负责西餐厅的日常运营管理,确保用餐区域整洁、有序,符合酒店卫生与服务标准;
2、督导并协助服务员完成餐前准备、餐中服务及餐后收档工作,保证服务流程规范高效;
3、热情接待宾客,妥善处理现场投诉及突发状况,提升顾客用餐体验与满意度;
4、掌握每日菜品、酒水及特殊推荐信息,为宾客提供专业点餐建议;
5、协助主管控制食材及物料成本,检查设备设施运行状况,及时报修维护;
6、配合其他部门完成预定等餐饮接待任务,确保团队协作顺畅。
【岗位要求】
1、有同岗位经验者优先
2、热爱酒店服务业,具备良好的服务意识、沟通能力及团队合作精神;
3、工作认真细致,责任心强,能适应酒店排班制(含早、晚班及节假日);
4、具备基本餐饮服务知识或相关技能者优先,无经验可提供系统培训;
5、形象气质佳,普通话流利,具备简单英文沟通能力者优先考虑。
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晋江马哥孛罗大酒店是马哥孛罗酒店管理集团旗下福建省泉州地区首家国际化管理的豪华酒店,一直致力于品牌服务创新和国际标准化的服务,为客人提供精致高雅,时尚的住宿体验,是商旅客人的首选品牌,能让客人能感受到传奇般的礼遇。现因酒店发展需要,特诚邀乐于从事酒店业并富有酒店工作经验的人士加盟到我们的团队中来,酒店提供优厚的薪酬和福利待遇,良好的工作环境和事业发展的平台。酒店为外地员工提供设施齐全的员工宿舍。Marco Polo Jinjiang is managed by Marco Polo Hotels and opened in February 2010. As the first international luxury hotel in Grand Quanzhou area of FujianProvince, we are committed to delivering high quality product and service to all our valuable guests and creating value in every encounter by following Marco Polo Wayto make it the first choice for business and leisure travellers.We warmly welcome you to join Marco Polo Family and bring in your experience to meet the new challenges for your brilliant future by offering our competitive compensation & benefits, friendly working ambiance and career growth opportunity.The luxurious Marco Polo Jinjiang is located in the heart of Jinjiang City, southeast of Fujian Province and is the city’s first international hotel built to 5-star specifications. It’s just only 5 minutes to the Jinjiang airport, 30 minutes' drive from Jinjiang Railway Station and 1 hour’s drive from Xiamen. It boasts 280 rooms with 27 suites, all designed and furnished to the highest standard, offering simple charm and local elegance.