1.Assistant Director of Sales oversees the sales operation of the hotel, providing leadership in all selling activities of the hotel, working closely with the General Manager and Hotel Manager-Guest Services to maximise revenue and REVPAR.
2.Develops, implements, maximises, monitors and evaluates the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures.
3.Ensures Sales activities are aligned with the Corporate Marketing Strategy and Hotel Actions have been implemented where appropriate.
4.Reviews sales files and systems to ensure correct booking procedures, including group room and meeting programme history, contractual agreements, room block analysis, credit and payment documents, etc.
5.Ensures active presence and updated room rates are available online.
6.Reviews reservations and ensures occupancy targets are being achieved and exceeded.
7.Monitors all hotel employees in delivering the brand promise and provides exceptional guest service at all times, providing positive and constructive feedback as necessary.
8.Ensures that all associates are provided with the skills necessary to “sell” the hotel and upsell where possible.
9.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
10.Maintains positive guest and associate interactions with good working relationships.
11.Handles all business and leisure groups and provides excellent services to meeting planner and meeting guests.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
三亚亚龙湾海景国际度假酒店位于亚龙湾国家旅游度假区,酒店依山傍海,拥有上佳的观海位置,开放通透式的大堂,可饱览到海天一色的壮观美景。 酒店三百余间套客房精心配置,海岛风情的清新色调,每一个细节都尽显温馨。餐厅与大堂吧专供美味佳肴;920平方米大宴会厅与4间不同面积的小会议室,满足您会议、婚礼、晚宴的多重需求。宾客还可在花园式泳池内享受。