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1.汇报值班日志中所记录的所有事件。
Reports all daily occurrence of the Hotel in the Assistant Manager’s Log record.
2.仔细跟进每项任务并确保在交接班前完成。检查所有未尽事项，且负责到底。
Follows through closely all tasks that need to be attended to and ensure full completion by end of shift. Checks through for any outstanding matter and assumes full responsibility for uncompleted tasks.
3..在日常运营中与客房部及其他各部门保持紧密的联系。
Liaises with Housekeeping and other related departments on daily operations.
4.礼貌并高效的处理客人的要求及投诉，需要时要向前厅部经理/副经理汇报，并且确保及时跟进。
Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Front Office Manager for necessary action and assure follow up with guests.
5.确保收银程序能按照严格的标准执行，确保每一个程序符合酒店内部及财务部所制定的政策及程序要求。
Ensures that the cashiering procedures are strictly adhered to and that all floats are used appropriately in accordance to Policies & Procedures set by the Hotel and personnel with access to floats comply with internal Policies & Procedures established by Finance.
6.分析客房价差，检查是否有所出入。
Audits the room rate variance to check for discrepancy
7.抽查客人的入住登记卡，确保准确录入客人资料。
Spot check all arrival registration cards and ensures details are entered accurately.
国际联号工作经历：优先语言能力：英语-熟练计算机能力：良好年龄要求：25-35岁 
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酒店业--国内高端酒店/5星级
500-999人
私营．民营企业
南苑环球酒店简介 以白金五星级标准建造的宁波南苑环球酒店地处宁波投资与商贸的黄金地段——鄞州新城区，毗邻万达广场和鄞州区政府，距宁波栎社机场仅15分钟车程，坐拥繁华的同时，尽揽迷人风光。 酒店主楼建筑高170米，共53层，由美国著名的ARQ设计事务所巧妙构思，以视觉冲击力极强的风帆造型，呼应宁波东方大港的宏大气魄，寓意“扬帆远航”，是目前宁波城市十大时尚地标之一。 酒店有近400套装修奢华典雅、面积超大的客房，最大限度的为宾客提供舒适的私人空间。配备先进的客房智能化管理系统，独有的四管式空调、卫星电视、有线+无线宽带网络，专属的女士楼层，周到贴身的“皇金管家”服务，尽显细腻高贵品质，洋溢浓郁东方魅力。 多个不同风格的餐厅，荟萃多国珍馐美食。位于酒店顶层的云顶中餐厅，一览宁波市区的全貌，美食配美景，享受无与伦比；空中楼阁、独具匠心的行政酒廊，处处体现浪漫与温馨；宴会大厅、多功能厅、中小会议室配合先进的视听设备和专业的宴会策划服务，满足最高规格标准的会议宴会需求；酒店精心打造的水疗中心、健身娱乐设施，为您的闲暇时光带来无限的轻松和乐趣。 南苑环球酒店以东方式温馨与现代化舒适的完美结合，营造商务旅行的最佳体验。 Introduction of Nanyuan Universe Deluxe Hotel Nanyuan Universe Deluxe Hotel, Ningbo is located in the golden district of investment and trade—Yinzhou New City. Near to Wanda Plaza and Yinzhou District Government, only 15 minutes from Ningbo Airport by car., Nanyuan Universe Deluxe Hotel enjoys spectacular views as well as excellent location.The hotel is 170 meters, 53 floors. Designed by worldwide well-known American ARQ Design Corporation, the sail-shaped building is vision-shocked and attractive which reflects the verve of Ningbo as an eastern famous port as well as the meaning of “ready to sail”. The hotel is one of the landmarks in Ningbo.400 elegant guest rooms can offer you the best privacy. All the guest rooms provide the whole set of convenience service including advanced guest room intelligent management system, its own unique four-switch air conditioner system, satellite TV, broadband internet access，own unique Lady Floor, and considerate and accompanying “Royal Butler” service which completely reflects the unique sensitive and honorable elegance, and fulfilled with the deeply oriental glamour.Restaurants of different styles abounded with various cuisines of the entire world. In Sky Palace Chinese Restaurant on the highest floor, you will see the full view of Ningbo; and enjoy the unique experience with the great view and the delicious food. The Executive Lounge seems like the castles in the air, the romantic and warmth flows everywhere. The banquet hall, function hall, large/small meeting rooms, have the first-class acoustic equipment and the professional corporate/private event planning and management, can satisfy your every unique requirement. The SPA, fitness and entertainment facilities dedicated to provide you with high-quality services, which are created as well-casual places for your leisure time.Nanyuan Universe Deluxe Hotel perfectly mixed the oriental warmth with the modern comfort, to create an excellent experience for your business trip.
