岗位职责
1.熟悉预定资料,了解客情,尤其要记住即将来店的公寓贵宾、常客的姓名,了解公寓的所有活动;
2.熟悉公寓前台各项专业业务技能,提供管家式对客服务;
3.为客人提供早餐服务
岗位要求:
1.良好的英文听说读写能力
2.性格开朗,头脑灵活,工作踏实,具有较强的服务意识
3.通晓酒店各项对客政策、设施设备及服务种类
岗位福利
五险一金 提供食宿 带薪年假 年终奖金 生日福利等
大连香格里拉坐落于城市中心商务区(CBD)核心地带,毗邻中山广场人民路沿线。东侧紧邻新兴东港商务区,步行可至东港音乐喷泉广场,即可感受到海风抹面的爽快。当地特色餐厅和酒吧,拥有国际一线时尚品牌的时代广场购物中心一应俱全。酒店周围交通便利,临近地铁2号线,距大连火车站约3公里,大连国际机场约13公里。 老虎滩海洋公园、森林动物园、星海广场和圣亚海洋世界等深受国内外客人欢迎的大连特色景点均有公交直达。位于酒店公寓一层的大型儿童探险室内游乐场,是亲子旅行不可或缺的行程之一。中、西、日三间餐厅均有名厨主理,香格里拉品质菜式和本地特色海鲜充分结合,随时满足您的味蕾酒店拥有560客房和套房室外网球场和攀岩等时尚健身设施 Shangri-La Dalian is located in the heart of the city’s central business district (CBD), adjacent to Zhongshan Square and along Renmin Road. The east side is close to the emerging Donggang business district. You can walk to the musical fountain square in Donggang and feel the refreshing sea breeze. Local restaurants and bars, and Times Square Shopping Mall with international first-line fashion brands are nearby. The hotel is conveniently located near the Metro line 2 subway station, about 3 kilometres away from Dalian railway station and 13 kilometres away from Dalian Zhoushuizi International Airport.There are direct buses to Dalian’s special attractions, such as Laohutan Ocean Park, Forest Zoo, Xinghai Square and Shengya Ocean World, which are popular among domestic and foreign guests. The large children’s adventure indoor playground on the first floor of the hotel’s residences is one of the indispensable trips for parent-child travel.The three restaurants offering Chinese, Western and Japanese cuisines are all run by famous chefs. Shangri-La offers quality dishes, including local seafood, to satisfy your taste buds at any time.The hotel has 560 rooms and suites.It has modern fitness facilities, such as outdoor tennis courts and a rock-climbing facility.