• 五险一金
• 岗位晋升
• 生日礼物
• 节日福利
• 年终花红
• 带薪年假
• 员工房价
• 带薪病假
• 包吃包住
• 技能培训

 
•Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通.
•Provides functional assistance and direction to all departments.
向所有部门提供功能性支持和指导.
•Cooperates, coordinates and communicates with other hotel departments as required.
按需要与酒店其它部门进行合作、协调和沟通.
•Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视.
•Responds to guest needs and resolves related problems
就客人的需求做出反应并解决相关问题.
•Supervises and directs Reception and Reservations personnel.
对接待部和预订部工作人员进行监督和指导.
•Supports and assists Front Office personnel and all departments at peak periods. 
在高峰期向前厅部工作人员和其它所有部门提供支持和协助.
•Ensures VIPs and priority club guests receive special attention
保证贵宾和优悦会会员受到特别关照.
•Inspects front of house and back of house regularly for cleanliness.
定期检查一线各部门和二线各部门的清洁状况.
•Assists Guest Relations in greeting, rooming, and sending off VIP guests.
协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行.
•Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
监督员工的行为、制服穿着、卫生和外表形象.
•Provides input for Front Office meetings.
为前厅部会议提供信息 .
•Promotes inter-hotel sales and in-house facilities.
促进店际销售及推销酒店内的设施.
•Checks billing instructions and monitors guest credit
检查结帐说明并监督客人信用情况.
•Analyses and approves discounts and rebates.
分析和批准打折相关事宜.
•Analyses the rate variance report to ensure rooms revenue control
分析房价差异报告以保证控制客房收入.
•Takes action with the Property Management Systems (PMS) in emergency situation.
在紧急情况下使用酒店管理系统（PMS）.
•Fully conversant with all hotel emergency procedures.
熟知酒店紧急情况所有处理程序.
•Ensures front line staff complies with FIT marketing techniques and maximize sales.
确保一线员工遵从散客市场技巧并最大化的进行销售.
•Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求.
•Works with Superior and Director of Finance in the preparation and management of the Department’s budget. 
与上级领导和财务总监一起编制和管理部门预算.

职位资格和技能
•Good writing skills
具有良好写作技能
•Proficient in the use of Microsoft Office and Front Office System
 熟练使用微软办公软件和前台系统
•Problem solving and organizational abilities
 具有解决问题和组织能力

Welcome to Hilton Nanjing Riverside! Located at the conjunction of Qin Huai River and Yangtze River, an important part of the new district, our hotel is destined to be the resplendent pearl that shines on the riverside. Hilton Worldwide is committed to building this hotel into the pre-eminent International 5 star hotel for business, conference and leisure guests alike. Meanwhile, we will be the first and only International 5 star hotel in Xia Guan District.Only 20 minutes’ drive away to Train Station and 50 minutes to Airport, with 13 floors and 411 rooms (including Hilton guest room, business suite, executive suite and presidential suite), we also possess the most advanced facilities regarding food & beverage, fitness and leisure.Your career development will be the focus of Hotel management team, we will be proud of our dream achieved by us!Join us, and let’s build our future together!我们欢迎您的加入南京世茂滨江希尔顿酒店！酒店位于风光秀丽秦淮河入江口，是南京世茂滨江新城的重要组成部分，将成为江畔的一颗璀璨明珠，点亮江心。希尔顿酒店管理团队致力将酒店打造成为南京市首屈一指的集商务、会议和假日休闲的国际五星级酒店。酒店距火车站约20分钟车程，距机场约50分钟车程。酒店主体高13层，包括标准客房、商务套房、行政套房、总统套房等共411间，拥有餐饮、康体健身、娱乐等设施。 每位员工的成长和发展将是南京世茂滨江希尔顿酒店的核心关注点，您将与我们为共同实现梦想而骄傲！加入我们，我们与您共同成长！Your Talent, Your Passion, Your Career — Our Family不同的才干，同样的激情；不同的发展，同一个家！招聘接待时间：周一至周五 10：30-16：30地址：南京市鼓楼区淮滨路1号招聘邮箱：招聘专线：025-83158888-5101您可乘坐53、307路公交车抵达白云亭站，或12、18、32、39、53、57、143、150、302抵达农贸中心站。面试者请携带：近期彩照1寸1张身份证原件及复印件相关学历或岗位资质证明原件及复印件其它相关证明原件及复印件