韩语咨客 Hostess - Korean
3.5千-4千
停止招聘
发布于 2020-11-13
韩语咨客 Hostess - Korean
3.5千-4千
南京 | 经验不限 | 大专 | 招1人
停止招聘
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职位描述

岗位职责

1.Communication with guests with Korean

流利地使用韩语与客人交流

 

2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

心态积极乐观,责任心强,能主动解决问题。能确保和同事、客人保持清晰的交流。

 

3. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

接受激励,注重承诺。热爱本职工作,能抓住学习机会及时掌握新技巧、新知识以提高个人修养。

 

4. To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.

反应灵活、迅速,积极迅速地响应各种要求。

 

5. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

具有较强的团队合作精神,通过与同事合作和对同事的工作表示支持完成团队任务。

 

6. To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.

积极向客人和供应商推销希尔顿酒店的服务和各项设施。

 

7. Positively dealing with and learning from customer complaints and follow up on comments and feedback to the Restaurant Manager.

积极地处理客人投诉并从中获取经验。跟进客人对投诉处理的评价,并将结果反馈给餐厅经理。

 

8. Be Pro-Active towards guests, assisting them with any reasonable requests, and training all staff to see these things before the guests ask.

主动接近客人,满足客人的合理要求。培训部门员工,使他们能在客人提出问题之前满足客人的意外之需。

 

9. To ensure all standards for Service Delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department.

确保在整个部门内使用标准操作流程提供让客人满意的高品质服务。

 

10. To establish good communication with the Kitchen team and other relvant department.

与厨房及其他相关部门保持良好的沟通。

 

11.To maintain a high customer service focus by approaching your job with the customers always in mind.

以顾客至上的理念提供高品质服务。

 

岗位要求

1. Physically fit, neat appearance, articulate.

身体健康,外表干净、整洁。

 

2. Customer and people orientate.

顾客至上。

 

3.  Flexible and adaptable to different working locations.

具有在不同岗位工作的灵活性和适应性。


其他要求
国际联号工作经历:优先
语言能力:韩语-良好
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公司地址
南京市鼓楼区淮滨路1号
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职位联系人
joy shao
招聘副经理
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 股份制企业
    企业性质
Welcome to Hilton Nanjing Riverside! Located at the conjunction of Qin Huai River and Yangtze River, an important part of the new district, our hotel is destined to be the resplendent pearl that shines on the riverside. Hilton Worldwide is committed to building this hotel into the pre-eminent International 5 star hotel for business, conference and leisure guests alike. Meanwhile, we will be the first and only International 5 star hotel in Xia Guan District.Only 20 minutes’ drive away to Train Station and 50 minutes to Airport, with 13 floors and 411 rooms (including Hilton guest room, business suite, executive suite and presidential suite), we also possess the most advanced facilities regarding food & beverage, fitness and leisure.Your career development will be the focus of Hotel management team, we will be proud of our dream achieved by us!Join us, and let’s build our future together!我们欢迎您的加入南京世茂滨江希尔顿酒店!酒店位于风光秀丽秦淮河入江口,是南京世茂滨江新城的重要组成部分,将成为江畔的一颗璀璨明珠,点亮江心。希尔顿酒店管理团队致力将酒店打造成为南京市首屈一指的集商务、会议和假日休闲的国际五星级酒店。酒店距火车站约20分钟车程,距机场约50分钟车程。酒店主体高13层,包括标准客房、商务套房、行政套房、总统套房等共411间,拥有餐饮、康体健身、娱乐等设施。 每位员工的成长和发展将是南京世茂滨江希尔顿酒店的核心关注点,您将与我们为共同实现梦想而骄傲!加入我们,我们与您共同成长!Your Talent, Your Passion, Your Career — Our Family不同的才干,同样的激情;不同的发展,同一个家!招聘接待时间:周一至周五 10:30-16:30地址:南京市鼓楼区淮滨路1号招聘邮箱:招聘专线:025-83158888-5101您可乘坐53、307路公交车抵达白云亭站,或12、18、32、39、53、57、143、150、302抵达农贸中心站。面试者请携带:近期彩照1寸1张身份证原件及复印件相关学历或岗位资质证明原件及复印件其它相关证明原件及复印件
南京市鼓楼区淮滨路1号
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