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南京世茂滨江希尔顿酒店

    职位:中餐厅领班 Chinese Restaurant Captain

  • 职位性质:全职
  • 工作地区:江苏省南京市
  • 招聘人数:1人
  • 学  历:中专
  • 工作经验:3年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:20-35
  • 计算机能力:良好
  • 语言要求:英语(良好)中国普通话(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2020-08-07至2020-11-05

岗位职责/职位描述

1. Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.

熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。

2. Understand dietary requirements and offer appropriate suggestions.

了解健康食品的要求,并可以给出适当的建议。

3. By completing checklist in product knowledge.

能够达到产品知识的要求。

4. Be able to make suggestions on the menu that might suit guests of different nationalities.

可以根据客人不同的国籍推荐菜单上的食品。

5. By knowing menu items of all other outlets to recommend guests to other outlets.

了解其他餐厅的菜肴,以便向客人推荐。

6. Confidently knowing opening hours of all restaurants & Hotel outlets.

熟悉所有餐厅及饭店其他部门的营业时间。

7. Being able to recommend other restaurants & city attractions to Hotel guests.

可以向客人推荐其它具有吸引力的餐厅或场所。

8. To actively check staff product knowledge on each shift.

在工作中随时检查员工的产品知识。

9. Undertake steps/process to ensure that all areas of the restaurant are set are set to the standards required for breakfast, lunch and dinner.  This also includes checking the cashier desk set-up & communicating with the Chefs about any details for the shift including how many reservations for the day.

遵守服务程序,保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作,及和厨师交流,餐厅预定的详细情况。

10. Check reservations for the day, ensuring that the restaurant & staff have tables ready and large bookings have been confirmed by phone.

检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电确认预定。

11. By assisting bartenders & kitchen staff where required and carry out any reasonable duties requested by the Manager.

在必要的时候协助酒吧及厨房的同事,并完成经理交代的任务。