Major Responsibilities 主要职责:
Registers and rooms guest as per reservations. In the absence of reservation, offers guests suitable accommodation.
根据客人预定来登记客人,如果没有预定,为客人提供合适的房间。
In response to guest queries, gives out information regarding hotel services and facilities, the “extras” offered, factual information regarding events, people, accessible places of interest, historical and cultural points of interests, cultural and entertainment performances.
回应客人的询问, 为客人提供有关酒店设施设备的相关信息, 做到超前服务,例如像活动,人物,附近的名胜古迹,文化,娱乐表演中心等等。
Recommend and ensure key service standards for the hotel Front Desk department.
确保酒店前台的主要服务标准。
Post check in checks the updated PSB.
登记上传住客资料信息。
Updates guest registration cards and guest profile details in opera.
在opera系统中更新住客住宿信息和身份信息。
Job Specification职位要求:
Good communication skills and service oriented.
具有良好的沟通能力和服务意识。
Fluent in English.
英语流利。
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The Novotel Beijing Sanyuan, conveniently located at the heart of the CBD, downtown Beijing and the terminus of the airport express-way, is an ideal starting point for any business or leisure trip. With direct access to Beijing's underground and free broadband internet access, guests are always physically and virtually connected while traveling. Providing modern and comfortable accommodation, dining, working and leisure facilities, the Novotel Beijing Sanyuan provides for all our guests needs, helping them find the right balance between work and play for a productive and relaxed experience. 北京诺富特三元酒店坐落于中央商业区心脏地带、市中心及机场高速的入口,交通位置四通八达,是您商务旅行或休闲旅游的理想起点。近在咫尺的地铁十号线和地铁机场线,以及免费的上网宽带,更令客人即使出行在外也可时刻与外界保持紧密联系。北京诺富特三元酒店提供现代派及舒适的住宿、餐饮、工作和娱乐设施,以满足所有客人的需求,并使您的每次入住均成为富于成效和轻松的工作娱乐和谐之旅。 电话:010- 58296666 转人力资源部交通: 地铁十号线三元桥站D出口面试时间:每周一至五9:30-16:00,携带1张一寸免冠照片