招聘Event Coordinator 宴会销售协调员_宁波万豪酒店招聘信息-最佳东方

MAJOR FUNCTION 主要功能 :

Provide administrative support to the Event Management Center, service Banquet Customers and coordinate on all the requirements after the business is confirmed till the end of the event.

在宴会确定在酒店举行后，为宴会管理中心提供后勤支持，为宴会客人提供服务和协调宴会中所有的需求。

MAJOR RESPONSIBILIES 責任概要 :

Take over from the Sales Team once a banquet contract is signed. Follow up on all details of the event including deposit, set up, menus, program rundown and payment.

从销售团队中接手已签署合同的宴会。跟进所有宴会的细节，包括定金，布置，菜单，程序安排和付款方式。

SPECIFIC DUTIES 工作任务 :

Take over from Sales Team从销售团队接手

Go through the details with the sales associates by using the Handover Check List.

使用交接检查表与销售人员进行具体的细节了解。

Items to go over include需要了解的事项:

- Background information of customer.

客户的背景信息

- Customer’s objective of the event.

客户的宴会目的

- Details of the bookings such as date, time and venue.

预定细节，比如日期时间地点

- Price confirmed.

确认合同内所有报价

- Menus.

菜单确认

- Any outstanding issues.

任何异疑的事宜

Before the event 宴会准备期

Call up the customer for self introduction.

打电话给客户做自我介绍

Go through the contract with the customer and reconfirm all details of the event including the following area和客户核对已签定的合同并再次确认所有宴会的细节包括以下内容:

- Timing of the event.宴会时间

- Finalize the menus 菜单确定

- Set up of the banquet space 宴会场地摆台

- Use of AV Equipment 视听设备使用安排

- Lighting arrangements 灯光安排

- Form of payment 尾款支付方式

- Car park arrangements 停车安排

- Any services required related to other departments 涉及其他部门的任何服务

During the event 宴会进行中

Greet the Customer upon arrival and introduce the customer to the person in charge from Banquet Operation. 当客户到达时问候并向其介绍负责该次宴会的服务主管。 Reconfirm with the customer on all the set up requirements and program rundown. 和客户再次确认所有布置要求和会议议程。 Assist with the bill settlement 协助帐单的最后结算 Present Meeting Planner Survey请客户填写会议满意度调查表

After the event 宴会结束后

Send thank you letter to the customer 发送感谢信给客户 Input the information on revenue in Opera S&C.在Opera S&C系统中输入本次宴会的收益数据

Prepare periodic reports 准备定期报告

Participate in the preparation of monthly report and other reports according to business needs. 准备每月的营业预算报告和根据业务需求制作其他报告

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