Feel Welcome Feel Valued
Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit and cash, accounting procedures, issue of room keys and guest confidentiality.
Assist, as required calls for reservations. Ensure accurate, up to date information is given.
Follow policies and procedures outlined in the Departmental Service Standards / Procedures Manual.
Relevant working experience in the same position.
Good English communication skills are required.