Feel Welcome Feel Valued
Responsible for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.
Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
Liaise with Front office to ensure room and public area cleanliness standards are maintained while meeting productivity goals.
Effectively leading and motivating all department staffs.
Establish on-going On Job Training Programs within the department.
Appraise staff performance utilizing the ACCOR performance review system; ensure frontline performance reviews are conducted for probationary and annual reviews; correct performance issues and counsel as required.
At least three years of relevant working experience in chain hotel/international hotel brand preferred.
Detail oriented. Be proactive and interest in service industry.
Excellent communication skills and team work spirit.
Good management skill and leadership.
Good command of written and verbal English.