招聘Food & Beverage Manager 餐饮部经理_丽江和府洲际度假酒店招聘信息-最佳东方

job overview 职位概述

Manage food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.

管理各项餐饮业务，确保服务品质与标准，同时提供独特的宾客体验。确保所有工作符合政府有关健康、安全及其它相关规定。

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

· Be charming by being approachable, having confidence and showing respect.

· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

· 在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：

· 亲切、充满自信、体现尊重来展现富有魅力的你。

· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。

见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。

Duties and Responsibilities工作职责

FINANCIAL RETURNS财务回报

· Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs.

· 参与准备部门年度预算与财务计划。监控预算并控制费用，重点监督食品、酒水与人力成本。

· In partnership with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.

· 与宴会部合作，发现提升营收的各种销售机会。推出促销活动，为宾客带来各种超值的杰出就餐体验。

· Ensure all credit and financial transactions are handled in a secure manner.

· 确保安全处理信贷与财务交易。

PEOPLE员工团队

· Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

· 处理员工日常事务，计划并分配工作，为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高员工绩效。

· Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.

· 教育和培训员工遵守国家、各省市与地方的法律和安全法规。确保员工获得关于质量与服务标准方面的恰当培训，为员工配备完成所有工作所需的工具、设备和授权。

GUEST EXPERIENCE宾客体验

· Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.

· 确保所有餐饮设备运行状况良好、定时清洁。

· Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

· 确保对包括宴会、会议场所在内的所有的餐饮设施进行清洁与除尘，并根据预期业务量储备适量库存。若有任何维修需求，应立即通知工程部。

· Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

· 制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应，确保宾客感到非常满意。

RESPONSIBLE BUSINESS企业责任

· Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef.

· 为酒店管理本地餐饮市场营销计划；参加和维护整个系统的餐饮市场营销计划和促销活动。随时留意本地竞争对手动向和行业趋势。

· Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.

· 会同行政主厨核准菜单设计与主题。执行恰当的餐饮库存流程。

· Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimising waste.

· 决定所有食品、酒水、物资和设备的最大及最小库存量。

QUALIFICATIONS AND REQUIREMENTS任职要求

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience. Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred. Must speak local language. Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.

具备餐饮管理大专学历或完成高级餐饮管理培训，2年相关工作经验，具有管理工作经验，或具有同等教育和工作经历。酒店管理、烹饪或相关专业学士及以上学历或同等学历者优先考虑。必须掌握本地语言。需持有本地法规规定的酒水证书、餐饮服务许可或有效的健康证明。

洲际酒店集团在全球拥有丰富的酒店品牌组合，其中包括六善酒店、度假酒店及水疗、丽晶酒店及度假村、洲际酒店及度假村、金普顿酒店及餐厅、洲至奢选、英迪格酒店、逸衡酒店、华邑酒店及度假村、皇冠假日酒店及度假村、voco、假日酒店及度假村、智选假日酒店、Holiday Inn Club Vacations、avid hotels、Staybridge Suites、Atwell Suites和Candlewood Suites。洲际酒店集团旗下特许经营、出租、管理或拥有的酒店6,164家，共有911,627间客房，遍布全球逾100个国家和地区，并有超过1,800家在建酒店。丽江和府洲际度假酒店坐落于中国历史文化名城丽江大研古镇南端，由中国知名旅游上市公司丽江玉龙旅游集团投资兴建，并由世界上首屈一指的酒店管理集团洲际酒店集团管理。酒店建筑巧妙融合现代时尚元素和纳西民族建筑特色的精华及多个有代表性的景观，让宾客置身其中，领略丽江自然与人文的精髓。酒店正在寻找自信负责、形象专业的员工加入我们的团队！作为回报，我们将为你提供具有市场竞争力的薪酬和福利，遍布全球的集团酒店的员工入住优惠，并为你提供学习新技能和拓展职业生涯的各种机会。你将加入一个杰出的团队，愉快地从事充满乐趣的工作。最重要的是，我们会为你提供“尽炫自我的空间”。加入我们的团队，做始终充满自信的自己！招聘日期：每周一至周五（法定节假日除外）招聘时间：上午10：00 至下午 4：00 招聘地址：云南省丽江市古城区祥和路276号酒店人力资源部联系座机：0888-5588888-8606联系手机：13508887683