岗位职责
1. 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。
2. 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。
3. 迎接宾客,引导宾客到预订台位或宾客满意的台位。
4. 客满时,负责安排好后到的宾客,使宾客乐于等位。
5. 随时注意听取宾客的意见,及时向上级反映。
6. 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。
7. 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。
8. 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。
岗位要求
1.工作主动、热情、认真,责任心较强。
2.身体健康,仪表端庄。
Pullman Dongguan Changan as one of the distinguished five star business hotels of Accor group, and the only International hotel in the area, will offer you an atmosphere of liveliness and conviviality. Pullman Dongguan Changan is ideally located in the heart of the Changan business district in Dongguan, a developing city in the Pearl River Delta, which offers easy access to both Shenzhen and Guangzhou. Featuring 259 spacious rooms with sweeping views over Changan town, three restaurants and three bars, offer a variety of cuisines and fine beverages.Pullman Dongguan Changan also offers extensive meeting facilities, the 1,700 square meters pillar-less Grand Ballroom and 5 multi-function meeting rooms are flexible for various events , a series of all-round high quality recreation facilities and hospitable services including worldwide gourmets, Bars, Fitness Centre, KTV and Spa have been provided.东莞君源铂尔曼酒店是法国雅高集团旗下五星级商务酒店,作为区域内唯一国际品牌酒店,她将给您带来雅高集团传承的舒适商旅体验。其地理位置十分优越,位于深圳与广州之间,珠三角商业核心位置;259间豪华客房,3个功能各异的餐厅和3个不同风格的酒吧提供多样的饕餮美食和精美饮品;1700平方米的无柱大型宴会厅及5个不同功能的小型会议室能接待多种大中小型会议与宴会;酒店还为商旅精英们提供全方位的高品质享受,环球美食、特色酒吧、娱乐休闲,让您尽享闲暇时光。