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岗位职责
1.健全各种问讯资料。
2.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况。
3.处理总机工作中的差错,处理宾客有关投诉。
4.负责总机财产、设备的使用管理和保养工作,及各类资料的收集、存档及管理工作。
5.检查每日的报表是否有误,并及时纠正。
6.建立体质良好的宾客关系,努力增加客房销售。
岗位要求
1.中专以上学历,有同岗位工作经验2年以上。
2.有良好的团队领导精神及执行力。工作认真负责,作风正派。
3.熟练掌握前厅部工作的各个环节和程序。
4.身体健康,品貌端正,气质高雅。
5.掌握酒店管理基础知识,善于同宾客交往和沟通6.懂得使用Opera和MC系统。
Pullman Dongguan Changan as one of the distinguished five star business hotels of Accor group, and the only International hotel in the area, will offer you an atmosphere of liveliness and conviviality. Pullman Dongguan Changan is ideally located in the heart of the Changan business district in Dongguan, a developing city in the Pearl River Delta, which offers easy access to both Shenzhen and Guangzhou. Featuring 259 spacious rooms with sweeping views over Changan town, three restaurants and three bars, offer a variety of cuisines and fine beverages.Pullman Dongguan Changan also offers extensive meeting facilities, the 1,700 square meters pillar-less Grand Ballroom and 5 multi-function meeting rooms are flexible for various events , a series of all-round high quality recreation facilities and hospitable services including worldwide gourmets, Bars, Fitness Centre, KTV and Spa have been provided.东莞君源铂尔曼酒店是法国雅高集团旗下五星级商务酒店,作为区域内唯一国际品牌酒店,她将给您带来雅高集团传承的舒适商旅体验。其地理位置十分优越,位于深圳与广州之间,珠三角商业核心位置;259间豪华客房,3个功能各异的餐厅和3个不同风格的酒吧提供多样的饕餮美食和精美饮品;1700平方米的无柱大型宴会厅及5个不同功能的小型会议室能接待多种大中小型会议与宴会;酒店还为商旅精英们提供全方位的高品质享受,环球美食、特色酒吧、娱乐休闲,让您尽享闲暇时光。