Public Area Supervisor 公共区域主管
5千-6千
投递简历
发布于 12-09
Public Area Supervisor 公共区域主管
5千-6千
上海 | 经验不限 | 学历不限 | 招1人
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职位描述

Principle Responsibilities & Position Purpose:

职责目标:

 

This position is concerned with supervising and monitoring the work of the Public Area attendants assigned to his / her floors.

本岗位负责督导检查公共区域员工的工作。

 

Essential Responsibilities:

基本职责:

 

To train and assist PA attendants, to advise Executive Housekeeper if performance is not   satisfactory. 

帮助培训公共区域服务员,如果服务员表现不令人满意则可以知会行政管家。

To receive PA attendant assignment from the Superiors.

从上级处领取公共区域服务员的任务安排情况。

To provide a seamless, efficient and friendly service at all times.

随时为客人保持高效无可挑剔的服务。

To ensure a clean, comfortable, well maintained and welcoming environment.

确保为客人提供干净舒适和维护良好的环境。

To use any opportunity to delight and satisfy guests’ needs.

随时提供使客人喜出望外和超越期望的服务。

To facilitate a motivating atmosphere by communicating effectively.

通过有效的沟通,创造和谐工作氛围。

To give feedback in a positive and encouraging manner.

以积极和鼓励的方式及时给予反馈。

To communicate accurate information actively and in a timely manner to colleagues.

积极获得准确的信息反馈给同事。

To be an active team player with a “hands on” approach.

成为团队中积极一分子,并依次传递下去。

To provide on-the-job training to new members of the team.

能够为团队成员提供在岗工作培训。

To ensure all equipment and cleaning supplies are used correctly and in accordance with the local safety and security standards to guarantee employee safety.

确保员工按照安全工作标准,正确使用所有设备和清洁品,保证使用者的安全。

Ensuring the public area standards with regards to cleanliness, maintenance, supply and ambience are consistently maintained at a very high level.

确保持续不断地将所有区域清洁保持在高水平。

To do other special assigned work given by Superiors.

能够接受上级安排的特殊任务。

To assist with inventory.

协助进行盘点。

Submitted in the prescribed date of outsourcing company check-out form.

在规定的日期里递交外包公司的结账表格。

Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责。

其他要求
国际联号工作经历:优先
语言能力:英语-一般 中国普通话-精通
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公司地址
上海市红松东路1116号上海虹桥祥源希尔顿酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Hilton Shanghai Hongqiao | 上海虹桥祥源希尔顿酒店Located in the heart of Hongqiao district, our multi-awarding winning hotel is an excellent choice for business travel, meetings and events. Shanghai Hongqiao Airport is 15 minutes away, while the Convention Center (NECC), National Exhibition, Hongqiao and Caohejing Development Zones are close by. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world.酒店位于虹桥区中心地带,是商务旅游、会议、活动的最佳选择。距离上海虹桥机场15分钟车程,会议中心(NECC)、国家会展中心、虹桥和漕河泾开发区近在咫尺。在这里,您可以尽享宽敞舒适的客房以及包含水疗在内的完备设施。大宴会厅可为您承办超过1000人私人活动,同时,两家高档餐厅可为您呈现来自全球各地的美味佳肴。Hilton Shanghai Hongqiao sincerely invites you to join us in creating memorable experience for our guests, at the same time, Hilton Shanghai Hongqiao is willing to achieve your career development, and thrive with you at hilton!上海虹桥祥源希尔顿酒店诚挚邀请您的加入,让我们一起致力于为客人创造难忘的入住体验。同时,上海虹桥祥源希尔顿酒店愿成就您的事业发展,与您一同蓬勃发展!Benefits for Team Members 员工福利1. Duty Meal 免费用餐Duty meals will be provided to all team members per working day.所有团队成员可在工作日于员工餐厅免费用餐。2. Team Member Dormitory 员工宿舍Team Member dormitory will be provided to non-local team members with air condition and WIFI.酒店以优惠价格为非本地成员提供舒适的团队成员宿舍,每个房间配备空调及WIFI。 3. Social Benefits 全面的社会保险Full social insurance, housing fund will be offered to all team members, and extra commericial medic insurance.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金,以及额外补充医疗保险。4. Team Member Go Hilton Program 团队成员旅行项目Team Members can take advantage of all Go Hilton privileges, including Team Member room rates, Family & Friends room rates, and F&B discounts.团队成员可以享受团队成员旅行优惠,包括团队成员房价,家庭和朋友房价,以及餐饮折扣。5. Leave Benefits 假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Recognition Program 团队成员嘉奖 We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.In plus with Department Trainner Allowance and other deparrment performance Allowance.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System 团队成员培训体系 We provide unique HU based courses,class training, cross training in sister hotels and internal transfer opportunities for all  team members.我们提供独有的希尔顿大学在线培训、课堂培训、姐妹酒店交叉培训以及集团内部调动机会。8. Variety of Activities 团队成员活动Hotel will organize a variety of activities for team members regularly.酒店会定期为团队成员举办各种丰富多彩的活动。Join us and explore more.加入我们探索更多。Transportation Information 交通信息Bus Route 公交路线Please take Bus No 69 / 700 to Hongxu Road Hongsong East Road, then take 5 mins walking to Hotel公交69路/700路至虹许路,步行5分钟可达酒店。Railway Route 地铁路线Line 9: Get Off at CaoHeJing station, change to no. 700 bus to Hongxu Road Hongsong East Road station.地铁9号线:至漕河泾开发区站,换乘700 路公交车至虹许路红松东路站下。Line 10: Get Off at Shuicheng Road Stop.地铁10号线:水城路站下。Line 15: Get Off at Yaohong Road Stop.地铁15号线:姚虹路站下。Hotel HR Department Office Address 酒店人力资源部办公室地址5F, Tower 1, No 1116, East Hongsong Road, Shanghai, China上海市红松东路1116号,上海虹桥祥源希尔顿酒店一号楼五楼Please bring your photo, ID card and the copy of your ceritifcation and other qualifications求职者请携带一寸照片,身份证以及相关学历或岗位资质证明原件及复印件。
上海市红松东路1116号上海虹桥祥源希尔顿酒店
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