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Givesprompt efficient and courteous services to guests, members, and visitors.
为客人，会员和参观者提供及时有效率和礼貌的服务。
Whenpossible, quickly acts on complaints of guests’ timely relay all othercomplaints to manager.
如果可能，及时，迅速的处理客户的投诉，并向领导者和经理反应。
Reportsrepair and maintenance problems timely to Team Leader.
及时的向领导报告修理和保养问题。
Familiarizesself with facilities, activities, equipment, services and other pertinentinformation in order to provide guest with accurate information.
为了更好的为客人提供精确的信息，要熟悉自己服务的设备，活动和装备以及相关的服务信息。
Ensuresfacilities and equipment are clean, orderly and well maintained.
保证设备和装备的整洁，整齐，有序。
Ensuresguests’ amenities, towels, linen and other guests needs have ample supply.
确保为客人提供充足的毛巾，浴巾。
Conductsactivities and services for guests, members and registered children whilegiving proper instruction and safety reminders. Abides by rules ®ulations and policies and procedures of hotel.
为客人，会员和登记进入的儿童给予适当的安全指示。遵守饭店的规章制度和程序。
Attendsscheduled training, participates actively in employee activities.
参加定期的培训例会，积极参与员工活动。
Adheresto specified hygiene and personal appearance standards.
遵从明确的个人卫生标准和个人形象。
Participatesin activities concerning protection of environment guests
参加环保活动。
Updateand input all revenue collected and payment into the computer.
在电脑里更新并储存所有的收入报表。
Updateanalysis, membership record, and membership cards etc. into the computer.
在电脑里更新并储存每日分析报表、会员记录和会员卡。
Manageand upkeep the office equipment and administrative file.
保存办公文具和管理档案。
Liaisewith the membership card making company and coordinate with the representativewith regards to the member’s membership card issue and ensure its smoothtransitions. All membership cards must not take more than 2 weeks to produceunless it’s a public holiday, this is unforeseen. All membership cards can onlybe processed upon manager approval.
协助会员卡生产商制作和发放会员卡，确保会员卡及做好。所有会员卡需在两周内完成制作，公共假期除外。会员卡需在经理批准后才可以制作。
Allmembership renewal, Kiosk sales and also to collect and update all reports ofother section manager.
会员更新、小商品销售信息也需及时更进并向部门主管汇报。
Ensuresonly qualified persons such as in- house guests, members and guests who paidthe entrance fee are allowed to use the facilities.
只保证那些有资格的人员才能使用健身中心的设备，如住店客人，会员和买票人员。
Typememo and do filing work.
完成发备忘录和存档的工作。
Tohave knowledge of the hotel rooms, hotel services, relative facilities and Foodand beverage outlets.
了解酒店的客房，酒店的服务，相关设施和餐饮部门的相关信息。
Ensurehealth and safety codes are implemented and oversee the personal hygiene and groomingstandards of department associates.
确保安全规范得到应用并关注部门员工的仪表标准。
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Hilton Shanghai Hongqiao | 上海虹桥祥源希尔顿酒店Located in the heart of Hongqiao district, our multi-awarding winning hotel is an excellent choice for business travel, meetings and events. Shanghai Hongqiao Airport is 15 minutes away, while the Convention Center (NECC), National Exhibition, Hongqiao and Caohejing Development Zones are close by. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world.酒店位于虹桥区中心地带，是商务旅游、会议、活动的最佳选择。距离上海虹桥机场15分钟车程，会议中心(NECC)、国家会展中心、虹桥和漕河泾开发区近在咫尺。在这里，您可以尽享宽敞舒适的客房以及包含水疗在内的完备设施。大宴会厅可为您承办超过1000人私人活动，同时，两家高档餐厅可为您呈现来自全球各地的美味佳肴。Hilton Shanghai Hongqiao sincerely invites you to join us in creating memorable experience for our guests, at the same time, Hilton Shanghai Hongqiao is willing to achieve your career development, and thrive with you at hilton!上海虹桥祥源希尔顿酒店诚挚邀请您的加入，让我们一起致力于为客人创造难忘的入住体验。同时，上海虹桥祥源希尔顿酒店愿成就您的事业发展，与您一同蓬勃发展！Benefits for Team Members 员工福利1. Duty Meal 免费用餐Duty meals will be provided to all team members per working day.所有团队成员可在工作日于员工餐厅免费用餐。2. Team Member Dormitory 员工宿舍Team Member dormitory will be provided to non-local team members with air condition and WIFI.酒店以优惠价格为非本地成员提供舒适的团队成员宿舍，每个房间配备空调及WIFI。 3. Social Benefits 全面的社会保险Full social insurance, housing fund will be offered to all team members, and extra commericial medic insurance.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金，以及额外补充医疗保险。4. Team Member Go Hilton Program 团队成员旅行项目Team Members can take advantage of all Go Hilton privileges, including Team Member room rates, Family & Friends room rates, and F&B discounts.团队成员可以享受团队成员旅行优惠，包括团队成员房价，家庭和朋友房价，以及餐饮折扣。5. Leave Benefits 假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Recognition Program 团队成员嘉奖 We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.In plus with Department Trainner Allowance and other deparrment performance Allowance.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System 团队成员培训体系 We provide unique HU based courses，class training, cross training in sister hotels and internal transfer opportunities for all team members.我们提供独有的希尔顿大学在线培训、课堂培训、姐妹酒店交叉培训以及集团内部调动机会。8. Variety of Activities 团队成员活动Hotel will organize a variety of activities for team members regularly.酒店会定期为团队成员举办各种丰富多彩的活动。Join us and explore more.加入我们探索更多。Transportation Information 交通信息Bus Route 公交路线Please take Bus No 69 / 700 to Hongxu Road Hongsong East Road, then take 5 mins walking to Hotel公交69路/700路至虹许路，步行5分钟可达酒店。Railway Route 地铁路线Line 9: Get Off at CaoHeJing station, change to no. 700 bus to Hongxu Road Hongsong East Road station.地铁9号线：至漕河泾开发区站，换乘700 路公交车至虹许路红松东路站下。Line 10: Get Off at Shuicheng Road Stop.地铁10号线：水城路站下。Line 15: Get Off at Yaohong Road Stop.地铁15号线：姚虹路站下。Hotel HR Department Office Address 酒店人力资源部办公室地址5F, Tower 1, No 1116, East Hongsong Road, Shanghai, China上海市红松东路1116号，上海虹桥祥源希尔顿酒店一号楼五楼Please bring your photo, ID card and the copy of your ceritifcation and other qualifications求职者请携带一寸照片，身份证以及相关学历或岗位资质证明原件及复印件。
